Bells & Vaughn Collision Center

4.9 (506reviews)
98%
241 N. Allen Avenue,  Pasadena,  CA  91106
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Shop AssistantSparkles

In operation 80 years.

Bells & Vaughn is family owned business since 1946 and our goal is to provide high quality repairs to all of our customers. We have a team of certified professionals committed to delivering superior quality and service. Customer needs and safety are our highest priority when dealing with repairs. Combined with exceptional skills and knowledge of the latest advanced technology, we ensure that your vehicle comes back to you looking like new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car

Reviews (506)

My Experience

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Customer Service

Wonderful experience. Very pleasant. Easy to deal with. Fast and efficient. Great job.

My Experience

RAFFI DID AN AMAZING JOB AND WORKED FAST, THANK YOU FOR TAKING CARE OF MY CAR AND GETTING IT BACK TO ME AS SOON AS POSSIBLE. I AM DEEPLY THANKFUL AND GRACIOUS ON HOW BEAUTIFUL MY CAR CAME OUT! THANK YOU BELLS & VAUGHN! THANK YOU RAFFI! :)

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My Experience

Wonderful experience and beautiful work. Raffi was a pleasure, honest and professional. The front desk team was also very kind. Would definitely recommend him to anyone.

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Repair Quality

Beautiful repair and care. They really went above and beyond.

Customer Service

Raffi and the woman at front desk (sorry forgot name) were great!

Returned Clean

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Repair Quality

Excellent work and service. Car was fully detailed after work. Great work. I will work only with Bells & Vaugn in the future.

Customer Service

Automated messages failed to account for delays. I was not made aware of delays due to parts, (and almost drove an hour from the airport to pick up when my car was not ready) because the automated messages said the repair was on track for the agreed upon date.

Returned Clean

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High quality workmanship.

Customer Service

Raffi was very professional and took care of me.

My Experience

Great communication throughout the process. They called me a few times with present updates which was nice to let me know about duration and repairs. They were all friendly and did not feel like I was being taken advantage of as an “unknowing” female in an auto shop. Extremely professional and kind. I would definitely refer this place!

My Experience

Very professional service. Good communication.

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My Experience

Such quick, friendly service & I’m so thankful that Allstate passed along your information!

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Repair Quality

Raffi and his staff provided excellent customer service with keeping me up-to-date on the repair process of my vehicle. Raffi went over and beyond to make sure my vehicle was completed in a timelly manner. They did a great job in repairing the vehicle and so far we have not had any mechanical issues with it. I highly recommend this company!! 5 star service indeed!!!

Customer Service

My Experience

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Repair Quality

Need minor adjustment with the left head light. Other than that stellar servicing and customer service. Thank you!

Customer Service

Thanks to Rafi

My Experience

Professional,Courteous. Job well done!😊👍🏼

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