Ben Davis Collision Inc

4.7 (789reviews)
95%
PO BOX 662,  Auburn,  IN  46706

We are a GM - FORD Dealership that repairs most makes and models with a Complete Automotive Collision Repair and Mechanical Service Dept that can handle most all of your vehicle needs. We are open from 7:30 to 5:30 Monday through Friday for easy drop off or vehicle pick up with rental car service conveniently down the street from us. We have a limited lifetime warranty on labor and paint repairs. We are proud to be the preferred choice of drivers in the Auburn, Fort Wayne, Ohio area. Thank you for your consideration and hope to schedule your repairs soon. BEN DAVIS BODY SHOP

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (789)

Likely to Recommend

Repair Quality

I took my car here to have a broken tail light cover replaced. You took it upon yourselves to instead replace my front hood. You did not even bother resetting my interior clock nor did you replace the back broken taillight cover. I am very dissatisfied.

Customer Service

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Repair Quality

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My Experience

My car looks better than when I bought it! Thanks for the great work!

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Returned Clean

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Very rude and unprofessional

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My Experience

Very satisfied with it.thnks a bunch

Likely to Recommend

Repair Quality

The car looks amazing.u guys did an excellent job.hands down!!!!

Customer Service

Returned Clean

My Experience

Great job on body work and appreciated the customer service. Thank you

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Repair Quality

Customer Service

Great customer service!

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Repair Quality

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Repair Quality

No issues with the quality of the work itself.

Customer Service

The work they did turned out well. The timeline was not anywhere near what they originally said, and it moved weekly. Didn’t seem very professional, other than the end result.

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Repair Quality

Awesome job on the repair. Would definitely use them again.

Customer Service

Returned Clean

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Repair Quality

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My Experience

Window reinstallation was not proper and the luggage rack trim is just sitting on the roof and can be picked off by hand. Poor final inspection.

Likely to Recommend

I won't do any business of my own with them in the future. Not the shop, not buy a car, nothing at all.

Repair Quality

Communications were poor at best. Phone calls on the timeline of repair were consistently inaccurate by weeks. Window trim was installed wrong and luggage rack trim was not tight and can be removed simply by hand. No response from Ben Davis when videos of the issues were taken. I will never do business with them again.

Customer Service

Zero confidence in their ability to provide accurate information regarding schedules. I believe it took 7 weeks to get this done in what was originally quoted 7 days after we took the car there for them to analyze prior to scheduling repairs.

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Repair Quality

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Repair Quality

When I pick the car up, it was raining so I couldn’t really look at the body that closely but the next day I noticed on the driver side passenger door there were some marks that weren’t there before the car is brand new I only had it less than a month before the hail damage, and there was no visible marks on the doors, other than the hail damage

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My Experience