Ben's Body Works
702 13th Street,
Phenix City,
AL
36867
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 37 years.
Ben's Body Works: Your Go-To Collision Repair Experts in Phenix City, AL since 1989. Certified by top brands like Nissan and Chrysler plus many more. Trust us to get you back on the road, quickly and safely.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with staff being described as courteous, friendly, and professional. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and progress reports throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. The shop's attention to detail, including thorough cleaning inside and out, adds significant value. While most experiences are overwhelmingly positive, a few customers noted minor issues with panel alignment and parts availability delays.
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Service Quality
"... possible. They are attent, compassionate, courteous and did a fantastic job on my vehicle! Well done for sure."
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"Everything was done with efficiency and care, this is the best my car has ever looked since it left the lot and I couldnt be happier. The hand wash on ..."
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"My car looks amazing. I really appreciate the the high quality work that was done. Thank you very much"
"Bens staff repaired our vehicle to where it looks like new. Thank you!"
"They did such a great job! She looked brand new"
"It was as ready a week early, thank you, thank you."
"... very accurate on their estimate time of repair and actually finished a day earlier than they originally told me which was a nice surprise. Very happy with ..."
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"Sooner than I expected."
"Good work, delivered on time. Thanks Ben's!"
"Right on time"
"They kept me informed just about every day."
"Received daily texts on updates and repairs."
"Loved the text updates."
"... expected, and the job was completed on time as promised. I received progress reports every couple of days, which I appreciated greatly."
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"They truley stayed on time frame , and kept me updated from beginning to end . There was no worrying or waiting. I'm truley grateful ..."
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Peggy
(Ford owner)
reviewed 8/7/26
My Experience - 5.0/5.0 -
A job well done. You can't tell where the damage was. Also left with a clean truck.
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Scott
(Dodge owner)
reviewed 8/5/26
My Experience - 5.0/5.0 -
Great job and good service
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Jennifer
(Toyota owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Wonderful job and excellent customer service!
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Carla
(Kia owner)
reviewed 7/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! They were honest and had great customer service.
Customer Service - 5.0/5.0
Joshua
(Kia owner)
reviewed 7/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Deborah
(Buick owner)
reviewed 7/24/26
My Experience - 5.0/5.0 -
Very nice people. Got my car back as promised
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Ralph
(Chevrolet owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Alana
(Chevrolet owner)
reviewed 7/16/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
George
(Nissan owner)
reviewed 7/9/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jaleka
(Kia owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Whittney
(GMC owner)
reviewed 6/22/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Shaphonia
(GMC owner)
reviewed 6/12/26
My Experience - 5.0/5.0 -
Ben and his team were awesome. They know how to treat a customer. Thanks again for everything.
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Charlie
(Toyota owner)
reviewed 6/9/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Barry
(Kia owner)
reviewed 5/18/26
My Experience - 5.0/5.0 -
Took a little longer to complete the repair but a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job, and was pleased with Mr.Blakely's customer service.
Customer Service - 5.0/5.0
Returned Clean
Rosie
(Mercedes-Benz owner)
reviewed 5/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Louise
(Honda owner)
reviewed 4/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. I am fully satisfied with the service provided on my vehicle.
Returned Clean
Judy
(Toyota owner)
reviewed 4/24/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Chris
(Kia owner)
reviewed 4/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The respect, kind and courtesy that the business offer was key for me then the repairs itself like my vehicle never been in the shop