Knotts Paint & Body of Columbus

5.0 (442reviews)
100%
901 Veterans Pkwy,  Columbus,  GA  31901

In operation 27 years, 3 years at this location.

Knotts Paint and Body is a family-owned auto repair business that has been in business since 1999 formally Knotts Wrecker Service and Collision Center located in Phenix City Alabama. Our goal is to provide top quality automotive repairs to our customers. We provide high level of communication throughout the process including text and emails with our customers. We are a 3rd generation paint and body repair facility with certified repair professionals that are committed to providing honesty and high-level quality. We place customer needs at the highest level. Combined with exceptional skill and services, we are proud to be the preferred choice of drivers in the tri state area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (442)

Customers say
Overall Customer Satisfaction
Customers are overwhelmingly satisfied with Knotts Paint and Body, consistently praising the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The shop receives high marks for proactive communication, with staff keeping customers informed throughout the entire repair process via calls and texts. Timeliness is frequently highlighted, with several customers noting their vehicles were completed on time or even ahead of schedule. The friendly, professional, and welcoming atmosphere is a recurring theme, with customers feeling valued and well cared for. A few customers noted minor delays, often attributed to parts availability or insurance, and one mentioned a small touch-up needed, reflecting honest, direct customer feedback rather than systemic issues.
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"Customer service was outstanding. The overall work on my vehicle was second to none. When I picked up my vehicle you could not tell it ..." Read more
"From start to finish everything was amazing!"
"Got the car looking fantastic with the budget they had from the insurance company. Looks brand new. On time ..." Read more
"Very satisfied with the work that was done on my vehicle."
"The repairs were flawless!!"
"It was early!!"
"... amazing!! Kept in communication the whole time and was very quick with the repairs" Read more
"... insurance company USAA. My car side was dented and they had all the work done in 3 days! Quality, exceptional service is what you get choosing ..." Read more
"I appreciated the timely manner in which my repair was made."
"They did a great job with the repairs and did in the time promised."
"Made sure to communicate and update me on the progress of my car the whole time and were very quick getting it fixed."
"I was kept informed of everything during the process and everything was completed in a timely manner as ..." Read more
"... experience. The staff is polite and professional as well as very timely when notifying me of the progress and when to expect my vehicle back. I would recommend ..." Read more
"Communication was great!!!"
"The team took excellent care of my vehicle, communicated early and often about timeline and schedule, and worked to accommodate my needs with transportation, ..." Read more

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My Experience

Thanks for fixing my car. Everything was satisfying, you all keep me informed about what was hoing on. The time you said it would be ready it was. Thank you so much.

My Experience

Great job on truck repairs. My truck looks like new. They did a wonderful job on it.

My Experience

My estimator was very helpful and followed up every step of the way. The quality and workmanship was 5 star

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Everything was great. Cleaned

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Outstanding 👍

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My Experience

Yall did a great job keeping in touch with me to let me know how the repair was going and my wife is very grateful for that. Best experience

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Great customer service and repair work!!

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The repairs were flawless!!

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Customer service was great!!

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Jerry did an amazing job handling my vehicle repair from start to finish keeping me informed about everything happening and the process. Will definitely use this shop again. Jerry was very professional and very knowledgeable and friendly

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Very satisfied would recommend to my friends

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Very nice Especially Mr Clint Fuller

My Experience

Knotts was very quick and easy to work with. They got right to work on my vehicle and made sure it looked the same way when I bought it. I am very pleased with their services. I will be doing business again in the future!

My Experience

I was informed on the day of drop off and when I would pick it up, the vehicles was ready the second day the paint job look just like an original. I have no problem with the work.

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