Caliber - Columbus - North

5.0 (281reviews)
99%
6207 W Hamilton Park Drive,  Columbus,  GA  31909

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (281)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlight that they were kept informed throughout the entire repair process via calls and texts, often receiving daily updates without needing to follow up. Repair quality is frequently described as flawless, with vehicles returned looking brand new and often detailed inside and out. Numerous customers noted their vehicles were completed ahead of schedule. The welcoming and professional atmosphere, attentive staff, and seamless process from drop-off to pick-up were recurring positives. A few customers mentioned minor issues such as parts delays, a vehicle returned with non-functioning lights, and occasional miscommunication at drop-off, reflecting areas customers feel could be refined.
Select to learn more
"... great. They went above and beyond with the repair and had it back earlier than expected by almost a week. Also got it to me before the weekend on a Friday ..." Read more
"Awesome customer service from day one! Repairs were extremely quick. Got my car back way before the estimated date."
"Excellent job and very satisfied. Love the updates while car was being repaired. Completed in a timely manner!!!"
"Took longer to repair than originally discussed but a great end product. Worth the wait!!"
"Unfortunately since my vehicle was a new model parts took longer"

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very Satisfied great experience very helpful from start to finish

My Experience

Car looks brand new. In addition, Zack from the Columbus GA location was a tremendous help and always stayed on top it. Give that man a raise or a promotion, fantastic customer service skills and willingness to help

Likely to Recommend

Repair Quality

Satisfactory work, Zack was a great help with all the up dates and due diligence! Shop team made it look like new

Customer Service

Returned Clean

My Experience

You did a really great Job and you were really kind trying to solve all the problems.

Likely to Recommend

Repair Quality

Clint was amazing help and super communicative

Customer Service

Clint was very helpful all the way through the process. Upfront about time frame of completion and price estimate for cost

Returned Clean

My Experience

I was so impressed with the communication from the team. Absolutely incredible. I was never wondering how things were going or when things would be finished. Zachary went above and beyond to go over things and answered every question. The work was second to none. Thank you all so much for everything you did. Definitely a 5 star experience.

Likely to Recommend

Already started. Lol

Repair Quality

Superb communication, quality work, and done in an extremely timely manner. An excellent company to trust.

Customer Service

It was very good.

Returned Clean

My Experience

Zach was great! Excellent customer service and work! Will highly recommend you guys!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Zach was great at communicating any updates and answering any questions, process was very smooth.

Likely to Recommend

Repair Quality

Customer Service

Zach was very communicative

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was incredible-Zach called me several times updating me on everything. Repairs were done fast and correctly. 11/10 service.

Likely to Recommend

Great job, great people, 110% satisfied

Repair Quality

Amazing job-couldn’t have been happier. Superior service.

Customer Service

Great people.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer service was great, expected OEM replacements for mirror and window. Only complaint is that I wish they were matching.

Customer Service

My Experience

Amazing customer service and fast high quality service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was satisfactory and the staff kept me up to date on all that was happening with my repair.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The whole team did great! From drop off to pick up, everyone was nice and communicative.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Caliber Collision did a very good job in the repairing of my husband’s car. Customer service was magnificent. Clint was always very polite, patient and informative whatever I spoke with him. He faithfully texted and call twice a week to give us the status on our car. If you are ever in need of car repair service I highly recommend Caliber Collision.