Caliber - Columbus - North

4.9 (240reviews)
99%
6207 W Hamilton Park Drive,  Columbus,  GA  31909

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (240)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and welcoming. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process via text and phone calls. The quality of repairs receives high marks, with vehicles often looking like new or better than before. Timeliness is another highlight, with many repairs completed ahead of schedule. Customers value the attention to detail, including vehicle cleaning and detailing services. The facility maintains a professional atmosphere with clean, organized workspaces. While most experiences are overwhelmingly positive, a few customers noted minor issues with parts ordering delays or occasional miscommunication, though these were typically resolved promptly.
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"Finished repair looks like new, and work was completed earlier than they estimated. Very satisfied."
"Before promised, by a week and a half"
"Vehicle was ready a day earlier then promised"
"Over a week early! It was supposed to be ready on 1128 but it was ready 1121. Love it!"
"A day earlier than expected"
"I was constantly kept up to date!"
"I loved how everyone was clear on how things are going and I was kept up to date when something changed. ..." Read more
"Through the whole process Caliber kept me informed often several time in the day with progress reports"
"Every day I received an update on the repairs"

My Experience

Likely to Recommend

Repair Quality

Zach was outstanding and kept me informed of repairs along the way. My car looks great and repairs were done quickly.

Customer Service

Zach was excellent and kept me up-to-date on repairs

Returned Clean

My Experience

The experience I had was amazing from when I dropped of my car till I picked it up

Likely to Recommend

Repair Quality

Customer Service

My Experience

We have an awesome experience with your company. The customer service was excellent and I will recommend my friends and family to your company.

Likely to Recommend

Repair Quality

Excellent job on my vehicle and I would recommend my family and friends to your business.

Customer Service

Customer service was excellent

Returned Clean

Likely to Recommend

Always friendly and professional.

Repair Quality

My collision specialist was Zach was awesome he explained everything that was happening with my vehicle.

Customer Service

Zach was awesome and my vehicle is fine.

Returned Clean

Likely to Recommend

Repair Quality

Service with a smile.

Customer Service

Great work

My Experience

I appreciate the expertise, the knowledge, politeness and the timely manner in repairing my car and I appreciate the extra mile you went in cleaning my car. Overall the experience was EXCELLENT! My car looks brand new and I am beyond pleased !

My Experience

They did a wonderful job they fixed my daughters car in a timely fashion Thanks caliber

My Experience

My repair guy did a wonderful job! I'm so please how everything turn out thanks 😊

My Experience

Clint communicated well with updates and exactly how long it would take. He also answered questions after we had already picked up the car. It was a great experience.

My Experience

Everything was a breeze! Zach communicated with me within the entire process, I was in the know of everything. No hiccups no mishaps and my truck look gooooodd ! 10/10 I’d definitely bring my vehicle back to them !

My Experience

I am very satisfied with the work done to repair my vehicle and the customer service was exceptional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I liked that I received regular updates on the status of my car, the quality of the repair, and the fact that it was returned freshly cleaned. Everyone I interacted with was friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They went above and beyond on my truck and kept me informed during the whole process!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great experience.

Customer Service

Best customer service experience I’ve ever had from an insurance company

My Experience

Job was done quick and Clint was great and communicative!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Zachary did a phenomenal job. He was always communicating and keeping me up to date with the status of my car.

My Experience

Everything was great from the initial estimate to the completion of the job! Thanks Team!!!

My Experience

Zack was awesome! We thought he was super friendly and helpful, and that we couldn't have had a better experience. Please let him and your team know that we were extremely pleased with their work.

Likely to Recommend

Repair Quality

Customer Service