Knotts Paint & Body of Columbus LLC

5.0 (443reviews)
100%
901 Veterans Pkwy,  Columbus,  GA  31901
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Shop AssistantSparkles

In operation 27 years, 3 years at this location.

Knotts Paint and Body is a family-owned auto repair business that has been in business since 1999 formally Knotts Wrecker Service and Collision Center located in Phenix City Alabama. Our goal is to provide top quality automotive repairs to our customers. We provide high level of communication throughout the process including text and emails with our customers. We are a 3rd generation paint and body repair facility with certified repair professionals that are committed to providing honesty and high-level quality. We place customer needs at the highest level. Combined with exceptional skill and services, we are proud to be the preferred choice of drivers in the tri state area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (443)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with Knotts Paint and Body, praising the shop across three key areas. The quality of repairs stands out, with many noting their vehicles looked brand new upon return, and several highlighting exceptional detailing as a bonus. Communication was a major highlight, as customers frequently appreciated being kept informed throughout the entire repair process via calls and texts, making the experience smooth and stress-free. Timeliness was also well-received, with numerous customers noting repairs were completed on time or even ahead of schedule. A few customers noted minor delays, often attributed to parts availability or insurance, and one mentioned a small touch-up needed post-repair, reflecting areas customers themselves flagged for attention. Overall, the staff is widely described as friendly, professional, and welcoming, with many customers stating they would highly recommend the shop to family and friends.
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"... you to know that I was completely satisfied for the outstanding job and service that you have provided and repairing my vehicle. Great job keep up the good ..." Read more
"Customer service was outstanding. The overall work on my vehicle was second to none. When I picked up my vehicle you could not tell it ..." Read more
"From start to finish everything was amazing!"
"... 4th vehicle that has been repaired at Knotts and they have been excellent to work with and has done excellent work. Highly recommend." Read more
"... talented . The car was immaculate when I got it back. The body work and the electronics repair was also very professional. Thanks for a great experience." Read more
"... you all keep me informed about what was hoing on. The time you said it would be ready it was. Thank you so much." Read more
"... kept informed of everything during the process and everything was completed in a timely manner as promised. Would highly recommend for all my vehicles repairs ..." Read more
"It was early!!"
"... insurance company USAA. My car side was dented and they had all the work done in 3 days! Quality, exceptional service is what you get choosing Knott's" Read more
"I appreciated the timely manner in which my repair was made."
"Knotts was amazing!! Kept in communication the whole time and was very quick with the repairs"
"Made sure to communicate and update me on the progress of my car the whole time and were very quick getting it fixed."
"... experience. The staff is polite and professional as well as very timely when notifying me of the progress and when to expect my vehicle back. I would recommend ..." Read more
"Very satisfied customer. They kept me informed on the progress of my car while my car was in the shop. Excellent customer ..." Read more

My Experience

Thanks for fixing my car. Everything was satisfying, you all keep me informed about what was hoing on. The time you said it would be ready it was. Thank you so much.

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Great service and great repair work

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My Experience

Great job on truck repairs. My truck looks like new. They did a wonderful job on it.

My Experience

My estimator was very helpful and followed up every step of the way. The quality and workmanship was 5 star

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Everything was great. Cleaned

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My Experience

Outstanding πŸ‘

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My Experience

Yall did a great job keeping in touch with me to let me know how the repair was going and my wife is very grateful for that. Best experience

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Great customer service and repair work!!

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The repairs were flawless!!

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Customer service was great!!

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Jerry did an amazing job handling my vehicle repair from start to finish keeping me informed about everything happening and the process. Will definitely use this shop again. Jerry was very professional and very knowledgeable and friendly

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Very satisfied would recommend to my friends

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Very nice Especially Mr Clint Fuller

My Experience

Knotts was very quick and easy to work with. They got right to work on my vehicle and made sure it looked the same way when I bought it. I am very pleased with their services. I will be doing business again in the future!