Ben's Body Works

4.8 (329reviews)

100%

(334) 297-5179

702 13th Street, Phenix City, AL 36867

100%

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702 13th Street
Phenix City, AL 36867

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About Ben's Body Works

See Photos

702 13th Street
Phenix City, AL 36867

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

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In operation 37 years.

Ben's Body Works: Your Go-To Collision Repair Experts in Phenix City, AL since 1989. Certified by top brands like Nissan and Chrysler plus many more. Trust us to get you back on the road, quickly and safely.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (329)

Sort By:
Newest
Rating

239 Customers Rated

5 Stars

67.5% Complete

(222)
4 Stars

4.3% Complete

(14)
3 Stars

0.3% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff being described as courteous, friendly, and professional. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and progress reports throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. The shop's attention to detail, including thorough cleaning inside and out, adds significant value. While most experiences are overwhelmingly positive, a few customers noted minor issues with panel alignment and parts availability delays.

Select to learn more

Service Quality
Timeliness
Communication

"... possible. They are attent, compassionate, courteous and did a fantastic job on my vehicle! Well done for sure." Read more

"Everything was done with efficiency and care, this is the best my car has ever looked since it left the lot and I couldnt be happier. The hand wash on ..." Read more

"My car looks amazing. I really appreciate the the high quality work that was done. Thank you very much"

"Bens staff repaired our vehicle to where it looks like new. Thank you!"

"They did such a great job! She looked brand new"

"It was as ready a week early, thank you, thank you."

"... very accurate on their estimate time of repair and actually finished a day earlier than they originally told me which was a nice surprise. Very happy with ..." Read more

"Sooner than I expected."

"Good work, delivered on time. Thanks Ben's!"

"Right on time"

"They kept me informed just about every day."

"Received daily texts on updates and repairs."

"Loved the text updates."

"... expected, and the job was completed on time as promised. I received progress reports every couple of days, which I appreciated greatly." Read more

"They truley stayed on time frame , and kept me updated from beginning to end . There was no worrying or waiting. I'm truley grateful ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... possible. They are attent, compassionate, courteous and did a fantastic job on my vehicle! Well done for sure." Read more

"Everything was done with efficiency and care, this is the best my car has ever looked since it left the lot and I couldnt be happier. The hand wash on ..." Read more

"My car looks amazing. I really appreciate the the high quality work that was done. Thank you very much"

"Bens staff repaired our vehicle to where it looks like new. Thank you!"

"They did such a great job! She looked brand new"

"It was as ready a week early, thank you, thank you."

"... very accurate on their estimate time of repair and actually finished a day earlier than they originally told me which was a nice surprise. Very happy with ..." Read more

"Sooner than I expected."

"Good work, delivered on time. Thanks Ben's!"

"Right on time"

"They kept me informed just about every day."

"Received daily texts on updates and repairs."

"Loved the text updates."

"... expected, and the job was completed on time as promised. I received progress reports every couple of days, which I appreciated greatly." Read more

"They truley stayed on time frame , and kept me updated from beginning to end . There was no worrying or waiting. I'm truley grateful ..." Read more

Tommy (Toyota owner) reviewed 10/19/26

they do go work

they was very professional

Tracy (Mitsubishi owner) reviewed 10/16/26

Very nice people great to work with helping and affordable

Robena (Hyundai owner) reviewed 10/12/26

AWESOME PEOPLE AND SO IS THEIR WORK

Victoria (Nissan owner) reviewed 9/29/26

Kelli (Hyundai owner) reviewed 9/7/26

Very professional and a great first experience dealing with bens body works definitely will be back if needed for repairs. Also the detail of the entire car inside and out really surprised us and was top notch inside and out on the detailing! They went above and beyond on keeping me informed on what was going on and had the job finished earlier then estimated. Family atmosphere feeling soon as I first walked in until it was completed ! I highly recommend Ben's Body Works ! Thanks again to all at Ben's !

Will definitely refer friends and others . Yes we will go back when repairs or needed !

Great service and very nice customer service from beginning to end . They keep you in touch throughout the process and very friendly folks !

Great customer service and keep you informed throughout your repairs .

Joseph (Ford owner) reviewed 9/3/26

Well done great job indeed

Done a job want to thank you for fixing our truck. Great job indeed

Toney (Nissan owner) reviewed 8/31/26

This was my second car I had them do work I will highly recommend them to anyone.

My vehicle was restored to factory new condition like my damage never happened customer service was very professional.

Management was very professional and very helpful.

Kenneth (GMC owner) reviewed 8/20/26

This is the 2nd vehicle I've had repaired there taylor handled both of them very knowledgeable very helpful speedy repair time very satisfied

Peggy (Ford owner) reviewed 8/7/26

A job well done. You can't tell where the damage was. Also left with a clean truck.

Scott (Dodge owner) reviewed 8/5/26

Great job and good service

Ambrocio (Toyota owner) reviewed 7/31/26

Jennifer (Toyota owner) reviewed 7/31/26

Wonderful job and excellent customer service!

Carla (Kia owner) reviewed 7/28/26

They did a great job! They were honest and had great customer service.

Joshua (Kia owner) reviewed 7/27/26

Deborah (Buick owner) reviewed 7/24/26

Very nice people. Got my car back as promised

Ralph (Chevrolet owner) reviewed 7/17/26

Great job!

Alana (Chevrolet owner) reviewed 7/16/26

George (Nissan owner) reviewed 7/9/26

Jaleka (Kia owner) reviewed 7/2/26

Whittney (GMC owner) reviewed 6/22/26

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view more shops in: Phenix City | 36867

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Ben's Body Works

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Ben's Body Works

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (329)

239 Customers Rated

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0