Ben's Body Works

4.8 (323reviews)
100%
702 13th Street,  Phenix City,  AL  36867
Bot
Shop AssistantSparkles

In operation 37 years.

Ben's Body Works: Your Go-To Collision Repair Experts in Phenix City, AL since 1989. Certified by top brands like Nissan and Chrysler plus many more. Trust us to get you back on the road, quickly and safely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram

Reviews (323)

Likely to Recommend

Repair Quality

The respect, kind and courtesy that the business offer was key for me then the repairs itself like my vehicle never been in the shop

Customer Service

My Experience

My Experience

Mr Blakely was awesome I would recommend any customers to go see him

Likely to Recommend

I would recommend the shop

Repair Quality

Ben’s staff repaired our vehicle to where it looks like new. Thank you!

Customer Service

Blackley and staff where very helpful and courteous.

Returned Clean

Likely to Recommend

They did an outstanding job.

Repair Quality

Excellent work, great job. Communication was great and kept me update with the repairs. Total customer service.

Customer Service

Likely to Recommend

Repair Quality

Everything looks great, I'm very pleased with the service I received

Customer Service

They kept me informed about what was going on with my vehicle

Returned Clean

My Experience

Happy with service and staff, thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ben’s Body Works was the best repair shop I have ever worked with! They kept me informed and were ALWAYS courteous when communicating with me. Taylor, Lisa and Blakley were standouts! My car looks fantastic!!! Thank you so much! 👍😁❤️

Likely to Recommend

Repair Quality

The repair to my car was done exactly as I expected, and the job was completed on time as promised. I received progress reports every couple of days, which I appreciated greatly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ben’s body shop excellent work they got it done way before they said it will be done. However when I got there and looked the car over and we discussed all the things I saw wrong with the vehicle from the accident. The manager or the person that went over the issue and what was visible wrong. He did not have the technician fix what was visible wrong on both of my side panels which was very concerning to me. It really made me feel like did they really do everything to fix my car to its original state. Visible it looked okay but on both sides of the car the side panels were not even or lining up. When I was pick the car up I brought this to their attention and they said it this shift sometimes. We as a car owner after being in a wreck that is not what your thinking because some this is still not right. So the manager went and got a technician and just shifted them back in place and said it was fixed. In the owners mind after a car wreck and seeing someone move the panels like that it is not fixed. But in fairness to Ben’s the panels have not moved. And they did tell me if they did they would replace the tabs that are holding the panels in place. That was a issue they need to review all before telling the owner their car is fix. But now my car looks good and they were all nice.

Customer Service

Manger did not listen to me the owner of the car when I know what my car looked like before the accident. I would have made sure technician had the back panels shifted before I ask the customer to pick the car up.

My Experience

Likely to Recommend

Best body shop that I have used

Repair Quality

Thanks Taylor…everything looks great..no overspray..paint matches perfectly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service from drop off to pick up! This will definitely be my go to from her on out.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very knowledgeable and had the experience. And had my vehicle fixed in the time frame they quoted.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I think the team did a wonderful job fixing my Explorer, you wouldn’t even know that it was in a wreck. They were also very accurate on their estimate time of repair and actually finished a day earlier than they originally told me which was a nice surprise. Very happy with Ben’s Body Works.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Everything was done with efficiency and care, this is the best my car has ever looked since it left the lot and I couldn’t be happier. The hand wash on top of complete repairs is like the cherry on top. My heart jumped out of my chest from excitement when we pulled up to the shop and my car was parked right up front. Ben’s has truly made me feel like the VIP of this experience and I would recommend them to anyone I know who needs body work.

Likely to Recommend

Keep up the good work.

Repair Quality

Excellent professional work. T.Y.

Customer Service

I'm very happy with the wotk.