Benson Ford-Mercury
We are a collision repair facility with trained and certified body and paint technicians. We are Aluminum Certified through the Ford Rotunda Program. WE are an Eco-Friendly shop that utilizes BASF Waterborne Paint. Come see for yourself that there is a difference at Benson Collision Center!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (421)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Quality of work good. Volume of repairs due to storm responsible for lots of delay issues
Repair Quality - 5.0/5.0 -
Had I issue after picking up. It was resolved as soon as I took it in for recheck
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
in the front of the vehicle they replaced one of the components with a brand new plastic piece and put the old one back in it does not look right if you pay attention to detail that part could not have been that expensive to replace it is in the very front and very noticeable I am not satisfied with that!
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work car looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was handled smoothly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous and professional
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It took way too long to get my truck repaired due to shipping mistakes of the part needed to repair my truck. Also, the truck is not operating the way it should. They replaced the gas tank and now the truck is burning gas a an extremely fast rate. The truck is still not repaired properly. I spoke to Danny about this matter and he has not responded back to my concerns. I’m not satisfied with the service!!
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Did a good job recomend them helpful with insurance companies
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Brought car in back up camera was working fine. Yall changed bumper and when I picked up car yall didn't reconnect my brake lights and my back up camera doesn't work now
Likely to Recommend - 2.5/5.0 -
Not sure if I will recommend a friend to that shop.
Repair Quality - 3.0/5.0 -
Over all the paint and repair are in good shape. Except one brand new headlight the light is not turning on. So pretty much the truck is being driving with just one headlight on. Other things they took longer than what the estimated time said. One week turn into 5 weeks, and no updates unless I have to call them. The right side highlights head is not working, the light won’t turn on. I call but I have not received an answer back.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great. My only complaint would be that my seats were dirty when I picked the car up. The guys were great and I greatly appreciate all that they've done for me. I would definitely use Benson Ford again for my repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Danny is so kind! My car looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were excellent in every way.