Bensons Auto Collision

4.1 (678reviews)
83%
8019 Alamo Downs Pkwy,  San Antonio,  TX  78238

In operation 31 years, 14 years at this location.

IPAC Body Shop is a state of the art facility. Although, we can repair any make and model vehicle, we do specialize in Chrysler/Dodge/Ram/Jeep, Nissan and Mazda vehicles. All IPAC technicians are I-CAR Gold certified and Nissan\Infinity certified. We work with all major insurance carriers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (678)

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My Experience

Excelllent customer care/concerns…. Always punctual when questions addressed in person/cell….Paul Vega ….the gentlemen working In that area …the two young ladies working the desks excellent in helping the customers…Valuable assets to Nissan!!!

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Martin was great keeping us up-to-date and informed I will absolutely recommend to friends and family.

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My headlight that was replaced(left) was a different color it’s yellow where as my right one is orange. I got a scrape on my truck that wasn’t there before, and they removed things from y truck that came from the vehicle that hit my car. Why it was removed I have no clue good thing I took pics. And part of the fender on the left side is not flushed it’s already noticeable you can tell the difference from one side to the other. I called Friday and I called Monday 5/9 and still haven’t heard back except for these emails today. I’m not happy especially about the light this should have been told to me when I picked it up and about the fender or frame whatever it is but I did take pics of of it. So I’m hoping this was all new parts I won’t be taking it back anytime soon because I can’t be without a vehicle but I’m not satisfied and I’m still waiting for a call back

Customer Service

Take a long time to reach out or contact me back, I understand they’re busy but still that’s not good customer service

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My Experience

I’ve have always had my vehicles repaired with IPAC they provide excellent customer service and paint jobs are guaranteed with a lifetime warranty.

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Very friendly place not pleased with receiving a vehicle that doesn’t work.

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The body work was done, but the finder and bumper are not connected and car doesn’t work.

Customer Service

Everyone was helpful and friendly.

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Good job thanks

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Good service

My Experience

My Experience

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My Experience

Everyone I had contact with was professional and on the ball

My Experience

You guys do a great job l really like the service keep up the great jobs you all do.thank you.

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The work looks good, but the date of completion was pushed back 4 times to the point my insurance couldn’t cover my rental anymore, and I had to cover a week out of pocket. And the communication was horrible I had to call every date of completion to see if my car was ready.

Customer Service

Returned Clean