Bensons Auto Collision

4.2 (678reviews)
84%
8019 Alamo Downs Pkwy,  San Antonio,  TX  78238

In operation 31 years, 14 years at this location.

IPAC Body Shop is a state of the art facility. Although, we can repair any make and model vehicle, we do specialize in Chrysler/Dodge/Ram/Jeep, Nissan and Mazda vehicles. All IPAC technicians are I-CAR Gold certified and Nissan\Infinity certified. We work with all major insurance carriers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (678)

My Experience

Fantastic customer service, however there's a lack of attention to detail.

Likely to Recommend

Repair Quality

Since I traded in the vehcile under repair I do not have direct knowledge of the quality of the repair.

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Front desk needs work

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Returned Clean

My Experience

Car looked great. Lead person handling our repairs did an outstanding job

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My Experience

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Repair Quality

Great job!

Customer Service

They were helpful and answered all of my questions

My Experience

The periodic updates were a plus for the efficiency of your business.

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thank you Sergio at IPAC auto and Paul Vega at the IPAC collison center for their help in getting my Nissan Sentra back on the road.

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Yes, I would refer IPAC Body Shop to a relative or a friend.

Repair Quality

Took awhile due to the holiday and delayed in the system, which USAA was updating. Overall I was satisfied.

Customer Service

Returned Clean

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They couldn't fix the bent steering column

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A lot of ruff spots on car. The A piller on the drivers side is chipped. Over spray on front bumper, windshield and drivers side mirror. You can see where they did not paint the inside passengers fender where the hood meets. Ruff paint on hood top edge. Tape Mark's where the black plastic is on the front bumper.

Repair Quality

A lot of ruff spots on car. The A piller on the drivers side is chipped. Over spray on front bumper, windshield and drivers side mirror. You can see where they did not paint the inside passengers fender where the hood meets. Ruff paint on hood top edge. Tape Mark's where the black plastic is on the front bumper.

Customer Service

Not always easy to contact the service advisor and when you call in half the time they sound like you are bothering them.

My Experience

Quality of work was fantastic and we are very happy with the work y'all did on our car!