Bensons Auto Collision

4.1 (677reviews)
84%
8019 Alamo Downs Pkwy,  San Antonio,  TX  78238

In operation 31 years, 14 years at this location.

IPAC Body Shop is a state of the art facility. Although, we can repair any make and model vehicle, we do specialize in Chrysler/Dodge/Ram/Jeep, Nissan and Mazda vehicles. All IPAC technicians are I-CAR Gold certified and Nissan\Infinity certified. We work with all major insurance carriers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (677)

Likely to Recommend

Repair Quality

Our Advisor Nathan was way above par in comparison to other body shop advisors we have had in the past at other collision centers. The body work looks beautiful too. I thank EVERYONE who worked on our truck. The end result shows you take pride in your work and we the customer benefit from that!

Customer Service

Again, our Advisor Nathan was above par. He was thorough, professional, transparent and great at communicating with us.

My Experience

Excellent work, and the service writer was outstanding thanks for making the repair effortlessly

Likely to Recommend

Repair Quality

BJ was very attentative , honest & informative rep, he adds vaule to your company

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Overall it seems like the work was done well but the delays it took to get done and the lack of updates was incredibly frustrating. It took 7 weeks total to replace a dash and and windshield. I also was left with my car completely out of gas. I broke down on the highway less than 2 miles after leaving.

Customer Service

Despite the lack of progress, Nathan was very understanding and thorough.

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with service. Great repair to my car.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

thanks for taking care of the damage on my car and having something available for me to drive while you made the repairs. I greatly appreciate it and though I had to do a little cleaning inside it was worth it all. Keep up the good work guys thank you and bless you.πŸ‘πŸΌπŸ™ŒπŸΌπŸ™‹πŸ»β€β™€οΈ

Customer Service

excellent customer service

Likely to Recommend

Always satisfied with the repairs that you have done

Repair Quality

Your team did an outstanding job,

Customer Service

Everyone was very friendly and knowledgeable

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Work and communication of work being done on my vehicle was the best that can be. Downside was the detailing due to my vehicle being with the shop for almost a month and a half. The outside had a decent detail job done. However the interior had no detailing done and was full of dust and misc particles.

Customer Service

Work and communication of work being done on my vehicle was the best that can be. Downside was the detailing due to my vehicle being with the shop for almost a month and a half. The outside had a decent detail job done. However the interior had no detailing done and was full of dust and misc particles.

Returned Clean

Likely to Recommend

Repair Quality

BJ Siler and the crew do an excellent job.

Customer Service

Customer Service is the best!

Returned Clean

Likely to Recommend

Repair Quality

Hicieron un buen trabajo se ganaron el #10

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They did a very good job very good service very professionals to the very end hope I don't have another one but if I do I will take it there again and recommend it too

Customer Service

They do a great job they're courteous they're very understanding knowledgeable they just do a great job thank you

Likely to Recommend

Great and understanding

Repair Quality

Customer Service

Treated me fair.

Returned Clean

Likely to Recommend

Repair Quality

My car looks marvelous!

Customer Service

Nathan was way more patient with me than I really deserved. He and the rest of the staff were so kind and supportive.

Returned Clean