Bensons Auto Collision

4.2 (678reviews)
84%
8019 Alamo Downs Pkwy,  San Antonio,  TX  78238

In operation 31 years, 14 years at this location.

IPAC Body Shop is a state of the art facility. Although, we can repair any make and model vehicle, we do specialize in Chrysler/Dodge/Ram/Jeep, Nissan and Mazda vehicles. All IPAC technicians are I-CAR Gold certified and Nissan\Infinity certified. We work with all major insurance carriers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (678)

Likely to Recommend

Repair Quality

My car looks marvelous!

Customer Service

Nathan was way more patient with me than I really deserved. He and the rest of the staff were so kind and supportive.

Returned Clean

Likely to Recommend

Repair Quality

BJ was Awesome! He answered all questions thoroughly and walked me through each process and made my experience a lot less stressful. I truly appreciate everyone at the shop they were courteous, efficient and extremely helpful. I honestly cannot say enough positive things about my experience and that is saying a lot because the circumstances that brought me to the establishment definitely were not positive. I truly want to Thank Everyone at the IPAC Body Shop! Keep being Awesome!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

will promote ipac to friends

Repair Quality

Customer Service

Totally satisfied, especially with Martin.

Likely to Recommend

Repair Quality

Friendly staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am waiting for a part of my door

Customer Service

I'm waiting for a part of my car's door

Likely to Recommend

Repair Quality

Customer Service

Check in was easy and rep was friendly

Returned Clean

Likely to Recommend

Ipac is the way to go

Repair Quality

Martin and his crew have done amazing he has gone out of his way to help how ever he could

Customer Service

Very pleased and satisfied with the work they did on my car

Likely to Recommend

Repair Quality

This shop is super efficient, transparent, and quick!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

car is not completely repaired, still having problems resulting from accident

Customer Service

Returned Clean

Likely to Recommend

I will actively tell people to avoid this shop at all costs. Even if you offered you services for free, I would recommend elsewhere.

Repair Quality

Had to send my vehicle back twice because the job was so bad. I cannot believe you would roll out a car to a customer with parts dangling off, overspray everywhere, and the car so dirty, I couldn’t tell if the paint job was good or not. If I wasn’t dealing with an insurance company, I would have taken it somewhere else. I will be telling everyone not to go there.

Customer Service

Any chance of good customer service is worthless when your techs do an awful job.

Returned Clean

Likely to Recommend

Repair Quality

Took too long

Customer Service

Nathan was great!

Returned Clean

Likely to Recommend

Repair Quality

Wonderful job!!!

Customer Service

BJ is the best. Very professional and friendly. All staff were great!

Returned Clean

Likely to Recommend

They couldn’t care less about completing the job after asking about the door handle twice they never reached out to make it right. I have a second Mustang Iveas going to have them do paint work on, now i’ll be looking elsewhere.Thru could have fixed all of this if they had simply painted the door handle.

Repair Quality

Did not complete the job. LH four handle did not get painted ;(

Customer Service

After asking about the LH door handle that did not get painted, I was basically blown off, it still remains a problem and not resolved.

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very attentive and helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excelente trabajo

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Staff were very friendly and professional. Repair looks great, can't even tell there was ever any damage.

Customer Service

Returned Clean