Bergen Brookside Auto Body,Inc.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I was totally satisfied with the repair to my vehicle; I did write a review on Google last week...the review is under my name Carole Franks Bess, Zahmir Chavers is my grandson who I allowed to hold my car. I know have the vehicle in my possession and initiated the repair....as mentioned please note for the record your team did an amazing job and please look at my review on Google...that's where I expounded on the workmanship you rendered

My Experience - 5.0/5.0 -

I am extremely satisfied with the service at Brookside, everyone was very profesional,but I have to mention two persons in particular. Dash and Laurie, the secretary at the front desk,they are the shining stars at Brookside.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent autobody repair center. Everyone is very profesional specially Dash the repair manager and the receptionist Laurie.

Customer Service - 5.0/5.0 -

Let me mention the customer service receptionist Laurie,she is a wonderful person and great asset to the company.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everything fast and great

My Experience - 5.0/5.0 -

Bergen Brookside is one of the best auto body shops I have been to, Laurie whom I dealt with is amazing, she is is polite and respectful. All questions were answered perfectly. My car looks amazing, they went above and beyond. I will definitely recommend them to family and friends.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did a great job. Everyone was so helpful and pleasant. I would HIGHLY recommend Bergen Brookside.

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

Perfect

Customer Service - 5.0/5.0 -

They did a great job and everyone was very friendly. I would highly recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you Brookside for an excellent job done to my car. I really appreciate.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0 -

Prompt and good service

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The employees at Brookside was very courteous and did an excellent job on my vehicle in record time. They also kept me up to date on the repair progress on a daily basis.

Returned Clean

Likely to Recommend - 5.0/5.0 -

ABSOLUTELY…… a wonderful experience!!!

Repair Quality - 5.0/5.0 -

Perfect

Customer Service - 5.0/5.0 -

Absolutely a 10

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Dash helped me every step about my claim, car was ready within a week, which was promised. Dash a wonderful professional person, things went very smoothly because of him. Very satisfied, also your receptionist is wonderful always smiling and very pleasant and professional, thank you

Customer Service - 4.5/5.0 -

Great experience

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They as usual did a good job. And were very pleasant and accommodating.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Dashie was great at keeping me updated as to the status of my repair. Everything was completed on the timeline he gave me. Everyone I spoke to was polite and professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Brookside was in constant communication with me, my car was ready when they said it would be, and their service was quick. My car looks perfect!

Customer Service - 5.0/5.0 -

Great customer service. Communication via text and phone messages

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you so much for doing such an exceptional repair job on my car after the encounter I had with a deer. The work was completed quickly, communication was excellent and my car was immaculately clean, inside and out. Thanks again, special thanks to Beth and Dash whom I had the pleasure to meet . God bless you all.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I rec'd excellent service at Brookside, great, clear communication with staff (Beth and Dash) fast and efficient, great job doing the repairs and they even cleaned my car meticulously. So glad they were one of the choices on your list of shops, they were very conveniently close to my home, thank you

Customer Service - 5.0/5.0 -

exceptional customer service,- friendly and efficient, very organized

Returned Clean

My Experience - 5.0/5.0 -

I recently had the pleasure of working with Brookside Auto Body, and I couldn’t be more impressed with the quality of service. From the moment I walked in, the staff was welcoming and professional. In a timely manner I received a clear estimate for the work needed on my vehicle. The repair process was efficient, and I was kept updated on the progress every step of the way. When I picked up my car, it looked as good as new—if not better! The attention to detail was outstanding, and I could tell they take great pride in their work. Not only was the repair done perfectly, Beth at the front desk was super nice throughout the process. They also took care of paperwork with my insurance company. I highly recommend Brookside Auto body to anyone in need of auto body repairs. They offer top-notch service, fair pricing, and a level of care that’s hard to find these days. I’ll definitely be returning for any future needs! Thank you.😊

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very happy with service. My car was finished in a timely manner. My car looked great when I went to pick it up. Everything was done so professionally and the staff was excellent keeping me updated on my vehicle. I would highly recommend them. Job well done!😊

Customer Service - 5.0/5.0 -

Excellent customer service. Kept me updated on my vehicle.

Returned Clean

My Experience - 5.0/5.0 -

All I can say is you guys did a fantastic job .thk you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0