Berglund Bodyworks
In operation 31 years.
Berglund Body Works is Southwest Virginia's largest auto-body repair shop sitting on 6 acres and can accommodate 89 vehicles under roof at any given time. We focus on restoring vehicles to their pre-accident condition and improving their appearance. We specialize in collision repair, handling both minor and major damage. We use advanced methods and equipment for services like dent removal, panel replacements, frame straightening and paint matching. We are Mercedes, Volvo, Ford, GM, FCA and Infiniti Certified as well as being I-CAR Gold. Berglund Body Works aims to provide excellent auto-body repair, emphasizing quality and customer care.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Grateful for repair on my car. I will recommend your services to other future clients. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
We are pleased with the repair however the cost was very high. More than doubled the estimate.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Berglund was a 10 In my book. Excellent job
Customer Service - 5.0/5.0 -
Great people to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin made is quick and easy.
Customer Service - 4.5/5.0 -
Kevin made it quick and easy and the clean up was amazing
Returned Clean
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very well pleased.You guys do a Fantastic job. Thanks Berglund Body Works.😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank You Berglund Body Works.🙏❤️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never deal with Berglund again.
Repair Quality - 0.5/5.0 -
When I dropped off my vehicle I was told that I would have my vehicle back in 4 days. It was more than 3 weeks before my vehicle was ready for pickup. I had to borrow families vehicles to get to and from work because my rental was only good for 2 weeks. Every time I called for an update I got sent to voicemail and it was 2 days before I received a returned call. Those company was highly rated but I will never deal with Berglund again.
Customer Service - 0.5/5.0 -
Every time I called I was sent to a voicemail and it was 2 or 3 days before a call was returned.
Returned Clean
Likely to Recommend - 3.5/5.0 -
Only because I know over sight happens. If my car had been a newer model, I wouldn't be so nice.
Repair Quality - 3.0/5.0 -
Run in paint, barely covered section on fender. I think the painter was a trainee. His work was not inspected. OTHER than that your people would get a 10
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car was not done i told the guy when I got hit my lights came on for my tag lights even went and order them from volvo and still dont work .....the guy try to tell me that they not on same circuit or something but I told him that when the lady hit me those lights came on as well....took it to another shop and they saying that the tag light and sensors has to be programmed also....
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Took too long going between collision and service departments.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality is excellent. It looks much better than when I brought it in and I cannot tell where the damaged area was!
Customer Service - 4.0/5.0 -
Jeff did a good job of explaining the process especially with the insurance company and all the “back and forth” he anticipated with Progessive. I would have liked a “ball park” estimate of the anticipated timeframe for the repairs. I also wanted some kind of progress report after a couple of weeks but my phone message and my email went unanswered. Let me temper that comment by saying that it is much more important to me that the job is done correctly and looks like new(which it does) than a phone call back or an email. I would bring a car to Jeff if I needed a body repair.
My Experience - 5.0/5.0 -
I am sorry I don't remember the gentleman's name that handled my claim. He was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the work that was done and the timely fashion it was done in. My 4runner looks great! I appreciate what they did very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Other than the hiccup I experienced when I dropped off my vehicle for the estimate, I was very pleased with the outcome.
Repair Quality - 5.0/5.0 -
The repair work is excellent! Starting the whole process was a bit frustrating though. The insurance company told me I had to leave my vehicle at a shop and they would schedule an estimate. Even though I called beforehand, when I arrived at Berglund I was told that if my vehicle was drivable then I could not leave it overnight even though I had already reserved a rental car. After several minutes and various discussions, Berglund relented and allowed my vehicle to stay until the insurance inspector could schedule an estimate.
Customer Service - 2.5/5.0 -
Refer to my previous comments.
Returned Clean
My Experience - 0.0/5.0 -
It’s fix good
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They dosent fix the car like it supposed be
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job!