Berglund Bodyworks

4.7 (560reviews)
95%
2609 Plantation Road,  Roanoke,  VA  24012

In operation 31 years.

Berglund Body Works is Southwest Virginia's largest auto-body repair shop sitting on 6 acres and can accommodate 89 vehicles under roof at any given time. We focus on restoring vehicles to their pre-accident condition and improving their appearance. We specialize in collision repair, handling both minor and major damage. We use advanced methods and equipment for services like dent removal, panel replacements, frame straightening and paint matching. We are Mercedes, Volvo, Ford, GM, FCA and Infiniti Certified as well as being I-CAR Gold. Berglund Body Works aims to provide excellent auto-body repair, emphasizing quality and customer care.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
I-Car
Jeep
Mercedes-Benz
Ram
Volvo

Reviews (560)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting that vehicles look like new or better than before. Communication stands out as a major strength, with staff providing regular updates via text messages and phone calls throughout the repair process. The team demonstrates professionalism and courtesy, making customers feel valued and informed. Timeliness receives mixed feedback - while many repairs are completed on schedule or even early, some customers experienced delays due to parts availability. The shop's attention to detail, including thorough vehicle cleaning, consistently exceeds customer expectations and generates strong recommendations.
Select to learn more
"Excellent service! All the repairs were explained upfront and the communication throughout the whole ..." Read more
"The team did an excellent job on my car. Their service was both personable and professional, and ..." Read more
"... desk service, and service in the body works shop, could not have been nicer and more efficient. I highly recommend Berglund Body Works. Great experience ..." Read more
"From start to finish - great experience. It was a breeze setting the appointment, the front ..." Read more
"Great communication and ensuring i was happy with the work done."

Likely to Recommend

Repair Quality

Everything finished smoothly after a slow start.

Customer Service

Once things got start it went well

Returned Clean

My Experience

The repairs are invisable. I was very impressed by the finished work, and the attitudes of the staff.

Likely to Recommend

Repair Quality

Looks like it did when it was brand new!

Customer Service

They are customer oriented.

Returned Clean

My Experience

Thanks to everyone that worked on my Tahoe! I appreciate the excellent work that you’ve done. Debbie

Likely to Recommend

Repair Quality

They did a great job. Thanks!

Customer Service

Kevin was great to work with with!

Returned Clean

My Experience

They did a very good job on my truck leave it like brand new.

Likely to Recommend

It will be highly recommended to anyone

Repair Quality

They did very good Job thank you to Jeff and all he’s team

Customer Service

Jeff was very good doing what it takes he did excellent Job

Returned Clean

Likely to Recommend

Repair Quality

I took my car to the car wash and a lot of water leaks into the tailgate. I would like them to check it as soon as possible

Customer Service

I took my car to the car wash and a lot of water leaks into the tailgate. I would like them to check it as soon as possible

Returned Clean

My Experience

They did a great job on my car I would recommend them to all my friends

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Andrew was great to work with and Berglund did a fantastic job on repairing our vehicle.

Likely to Recommend

Repair Quality

I’m very pleased with the repairs. Andrew was great to work with.

Customer Service

Returned Clean

My Experience

I am very happy with the job done as far as the paint repair, but a peace was removed from my back sunglass cover that will not alow it to stay closed. The new peace was laying in the back floor board. I have called and left Jeff a message that this was missed in the resemble process.

My Experience

Had issues but berglund does stand behind their work. They have been honest and Jeff been great to deal with. That's why berglund gets all my work and highly recommended.

Likely to Recommend

Repair Quality

Had a issue after job was completed took vehicle back they addressed it fixed it. They always do great work and stand behind it. I highly recommend

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The front desk service, and service in the body works shop, could not have been nicer and more efficient. I highly recommend Berglund Body Works. Great experience every time!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone did a great job from drop off to pick up. Communication was spot on. They did a great job on fixing my vehicle.

Likely to Recommend

Repair Quality

They did a great job

Customer Service

Returned Clean

Likely to Recommend

Did a wonderful job getting the car back to the original state .To be honest hopefully things in communication would be a top priority in the future.

Repair Quality

I got to meet Andrew Phelps. The experience was a challenge that met the criteria of a process that took a be step to make sure that the job was spectacular. There were some hiccups that took some time to fix, but at the end it all came together. I am glad that my car is back and turned out beautiful. Thanks and blessings are out there for the accomplishment that was given.

Customer Service

Wonderful job but would have liked to have better communication on the progress of coming together of fixing the car.

My Experience

The truck looked Brad new, a beautiful paint job. Kevin was very professional, Curtis, and not at all pushy. He gave me a time that it would take, and was right on time with the repair. Should I ever need any body work done in the future, Burgland would be my first choice. Charles Simpson

Likely to Recommend

I will recommend Burgland to anyone who needs body work done

Repair Quality

I am very happy and satisfied with the repair that was done on my 2001 chevrolet silverado. Kevin told me a time, and it was completed on time and was perfect. I will recommend anyone who needs body work done to use Burgland Collison Repair. Charles Simpson

Customer Service

They were very courteous, very professional

Returned Clean

My Experience

Very satisfied with my repair and the staff.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Everyone was so courteous and polite and helpful.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience