Berglund Bodyworks
In operation 31 years.
Berglund Body Works is Southwest Virginia's largest auto-body repair shop sitting on 6 acres and can accommodate 89 vehicles under roof at any given time. We focus on restoring vehicles to their pre-accident condition and improving their appearance. We specialize in collision repair, handling both minor and major damage. We use advanced methods and equipment for services like dent removal, panel replacements, frame straightening and paint matching. We are Mercedes, Volvo, Ford, GM, FCA and Infiniti Certified as well as being I-CAR Gold. Berglund Body Works aims to provide excellent auto-body repair, emphasizing quality and customer care.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The work is good but it took way too long to finish the job I had to bring the car back twice to finish the repair that was frustrating because the car was in the shop for more than 3 weeks .
Customer Service - 3.5/5.0 -
The service was good
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I would have appreciated to be kept in touch more, after Carwise said when the vehicle would’ve been ready and it was not.
Customer Service - 4.0/5.0 -
I had to make all of the contact after car wise stopped texting since it that my vehicle was done.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Said 7 to 10 day,took 23 days
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
It took longer than I expected, but they did good job on replacing the door. The repair specialist, Kevin Mills was friendly, knowledgeable,& professional. I highly recommend the Berglund Body Works to neighbors, friends,& colleagues. Regards, SoonHee
Likely to Recommend - 4.5/5.0 -
Great work, it looks and speaks for itself!
Repair Quality - 4.0/5.0 -
The work on the car, inside and out, is fantastic and looks amazing! The car looks newer, so impressed! My only frustration was the length of time it took for the repairs to be done, almost 3 weeks if I remember correctly, and the lack of communication about the progress and timing. At one point my Car Insurance and Enterprise Rental Cars both called me and said it was going to be another week. How did they know this first? When I called Berglund it was then amazingly done that day!?! Either way, I am so thankful to have my car back and the quality of work is fantastic. If communication would’ve been better it would’ve been 10/10
Customer Service - 4.0/5.0 -
As mentioned before, communication was lacking.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything nicely done. Car came back cleaned inside and out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome team. Andrew and Terry are top notch and would highly recommend them and the work the put out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome staff and quality repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job finished a little ahead of schedule We are very happy with gob.
My Experience - 5.0/5.0 -
Amazing job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience once the vehicle was dropped off; which took almost four months. Kevin Mills is a real asset to the company.
Customer Service - 5.0/5.0 -
Again, Kevin Mills was easy to reach and was very knowledgeable.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You need to improve your phone service system. My call for an update on the completion of the repair was not answered! It also appears that your service tech employees are overburdened, you need to increase your staff. I’ll add that Caylin and Brennan are excellent employees!!
Returned Clean
Likely to Recommend - 2.5/5.0 -
The main concerns is that they don’t adequately communicate, they are very expensive, and they take a very long time before making the car ready for pick up.
Repair Quality - 4.0/5.0 -
They would have more but they miss the mark on good communication.
Customer Service - 2.5/5.0 -
Lack of on time communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work with good service reasonably priced