Better Body Auto Collision

4.9 (1,685reviews)
97%
12340 Merrick Blvd,  Jamaica,  NY  11434
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In operation 36 years, 32 years at this location.

Better Body Auto Collison is a family owned autobody business that has been in business since 1990. Our goal is to provide high quality and excellent repairs to all of our customers. We provide a high level of communication throughout the repair process. Our collision center is known for its expertise, honesty, and stellar service.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:30 am - 2:00 pm
* Holiday hours may differ.
Genesis
Hyundai
I-Car
Infiniti
Nissan
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Reviews (1,685)

Customers say
Overall Customer Satisfaction
Customers consistently praise Better Body Auto Collision for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The shop earns high marks for proactive communication through calls, texts, and online updates throughout the repair process. A standout highlight across reviews is vehicles being completed ahead of schedule, often days or even weeks early. Staff professionalism, friendliness, and attentiveness are frequently commended, with many customers describing a stress-free experience. Several long-term and repeat customers affirm their continued loyalty. A few customers noted areas for improvement directly from their feedback, including interior cleanliness after repairs, occasional minor finishing touch oversights, and in isolated cases, longer-than-expected repair times. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... exceptional workmanship. My car looks amazing, and the attention to detail exceeded my expectations. They truly treated my car with care and had it looking ..." Read more
"... Better Body Auto, and once again, they delivered. The service was exemplary and incredibly swift. From start to finish, the team was helpful, courteous, ..." Read more
"... and incredibly convenient from start to finish. The quality of the work itself was outstanding, and I really appreciated the attention to detail-including ..." Read more
"Better Body Auto did an excellent job repairing my vehicle and even detailed it. I was surprised at the detailing and most appreciative. ..." Read more
"The main repair on my car looked amazing, and I do think it was well done. However, when it came to the final ..." Read more
"Got my car a week less then predicted."
"Excellent and timely service and my vehicle was finished ahead of schedule."
"... auto body shop ever! They treated my car with care, finished it early and kept me posted about what was going on every atep of the way. I am extremely satisfied ..." Read more
"Honestly three-four weeks to repair my car was extremely long for the work done!"
"... team was amazing. They were very professional. They kept in contact during the whole process and were quick and efficient." Read more
"... estimated schedule. From arranging the rental car to providing status updates I was always clear about next steps. The team helped to make the best out of a stressful ..." Read more
"The Office Staff went above and beyond to ease my mind with the personal status calls and text during the repair process.Thank ..." Read more
"The time frame was on point with detail progress message and timeline progress graph. đź‘Ź"
"Need better communication"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am very pleased with the services offered from start to finish. They were very courteous and professional. My vehicle looked like new. Shout out to Chris...he was very receptive and understanding, even when I was miserable and grumpy. Overall great customer service!

Customer Service

Excellent customer service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone who was involved did an excellent good. My car looks like it just came off the show room floor. Thank you all.

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good job đź‘Ť

Repair Quality

Very satisfied

Customer Service

Very satisfied good job

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Best auto job all the time

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Health, happiness, love, success, and prosperity!

Likely to Recommend

Always there!

Repair Quality

From Rob to Sharon to Chris @ Hertz and his lady partner to Carrie to Edgar, lastly the detailer, thank you for all your help with my car, this is the best car I ever had and I only want the best for it and I got it, God bless you all from the 1st to the last picking up my car, it was pretty fast too. Health, happiness, love, success, and prosperity!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This better body shop did a great job on my car was fast and satisfying work have been done great job guy thank you guys

Likely to Recommend

Great

Repair Quality

I'm really satisfied with the great job that you guy did on my vehicle thank you guys very much

Customer Service

It was a great job done on my vehicle with you guys thanks to better body shop

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Chris was very courteous, professional, eager to assist us. I was very pleased to have him took care of me. I would recommend customer to you business. Thanks for servicing my van in a timely manner.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would highly recommend this company to family and friends.

Repair Quality

I have bringing my car to Better Body for over ten years. You provide excellent and on time service. That’s why I keep coming back.

Customer Service

Excellent customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Lo recomendaré por el buen servicio

Repair Quality

Nos atendieron con amabilidad, siempre llamaban para informarnos, estamos satisfechos con su trabajo

Customer Service

Muy buen servicio

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your attendants did serve me well. Nothing to complain about.

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