Better Collision - Beaufort

4.8 (2,890reviews)
96%
110 Industrial Village Road,  Beaufort,  SC  29906
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Shop AssistantSparkles

In operation 11 years, 7 years at this location.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,890)

Customers say
Overall Customer Satisfaction
Customers consistently praised Better Collision for outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the exceptional professionalism and friendliness of both front desk staff and repair advisors, noting they were kept informed throughout the entire repair process via text updates and phone calls. Repairs were frequently described as flawless, with vehicles looking brand new upon return. A standout theme was vehicles being completed ahead of schedule, often days or even a week early, which delighted many customers. The streamlined process, including assistance with rental car arrangements, was also widely appreciated. A small number of customers noted areas for improvement, including occasional delays due to parts availability, cleanliness concerns upon vehicle return, and isolated quality issues that required follow-up visits. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend Better Collision, citing the combination of quality workmanship, attentive communication, and efficient turnaround as key strengths.
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"... service was fantastic, answered all my questions, everything was fixed beautifully, flawlessly, and ahead of schedule. Could not have asked for a better experience!" Read more
"They completed the repairs thoroughly and within the time frame they originally provided. Communication ..." Read more
"maybe change their name to Best! clean facility, comfortable lobby, polite informative staff. The 5 Star choice Thank You'all"
"... great interpersonal skills and was more than helpful. The repairs could not have made me happier. The work was excellent. In sum, I will always return to Better ..." Read more
"looks like the damage never even happened. The staff was knowledgeable, professional, and right on point. ..." Read more
"... to receive daily updates on my repairs progress. Car repair completed within a few days, ahead of schedule & in perfect condition." Read more
"... beginning to end, they stayed in touch. I was updated and they even finish earlier than what was to be expected. I recommend Better Collison to anyone that wants ..." Read more
"Everybody was super helpful and kind. My repair was done way faster than I anticipated. I will definitely be using them again when I need repairs."
"I would highly recommend your service. You did a great job fixing my car and in a very timely fashion to add to my praise!"
"Amazing experience with expeditious timeline and texts to keep us updated. Top tier customer service, impressed ..." Read more
"... knowledgeable, professional, and right on point. Their updated notification system kept me informed step-by-step throughout the entire process, which was a total game changer. ..." Read more
"... the overall customer service. Very kind workers and kept me well informed on the status of my car. Even when I called for an update, I was given a prompt ..." Read more
"... contact, everyone made the entire experience pleasant. Communication with Better Collision kept me updated on the repair process. To top things off, I was able ..." Read more
"Communication is the key and Better Collison knows how to communicate. Absolutely amazing"
"This experience was perfect . Great communication, great service, repairs are perfect and the completion time was too good to expect."

My Experience

Better collision was fantastic! They kept me notified of the progress on my vehicle almost daily. The work was top quality as was the customer service. I would highly recommend them!

My Experience

It was great not to have to worry about the rental car and how much workers being done and when so thank you

Likely to Recommend

Repair Quality

You did a great job

Customer Service

Returned Clean

My Experience

Everyone was great. Excellent job!

My Experience

Leah was great! Kept me informed and provided excellent customer service.

My Experience

My Experience

Staff was very helpful with the whole process. The updates were very timely and helpful. Truck looks great!

Likely to Recommend

I would recommend

Repair Quality

Everything went well with the repair of my truck. The updates were very timely and informative. The repair was finished one day earlier than the estimate.

Customer Service

Outstanding.

Returned Clean

My Experience

Will Highly Recommended them to anyone needing car repairs

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Repair Quality

Customer Service

Returned Clean

My Experience

On time excellent work Thanks!

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank you for your work and timing manner in getting our car back to us.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great

Customer Service

Returned Clean

My Experience

Extremely professional and responsive. Quality work.

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Repair Quality

Great work. Professional staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The entire process was outstanding from start to finish. I was updated on the progress of my vehicle every few days and I was super excited that it was ready several days early.

Customer Service

Everyone was informative about the process. Very professional staff.

Returned Clean

My Experience

I appreciated all the updates on my car

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Experience was painless. Staff was courteous and professional. Leah was on top of things throughout the process and provided a quick turnaround. Thanks for making my truck BETTER Leah!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean