Better Collision - Beaufort
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was smooth and professional. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent process from the reception, estimate, scheduling, turn around time and the work itself was impeccable. Everyone was gracious and professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My truck was extremely overdue, as in days turned to several weeks, it was not a priority even slightly to your repair crew as was made clear and directly stated to us by staff members multiple times. We were lied to several times by your people, to the point that they contradicted information they themselves gave us, and when we finally got the truck, 02 March 20 with about 5 minutes until closing time for the repair facility, and ONLY because we showed up and waited in person, and the work is not well done at all or aligned properly. When we brought this to their attention they tried to deny it, and when it was made obvious, they said that they would have the manager call us in the morning and showed us the door. Extremely dissatisfied and absolutely will not be coming back for future repairs nor will I ever recommend Fender Mender to any friends, family or vague acquaintances.
Likely to Recommend - 0.5/5.0 -
Absolutely not. Second time being with you guys, second time being unsatisfied, this time VERY unsatisfied. First time the hubs made excuses for you guys and chose you again this time without my knowledge, decided to give you a second chance. This time there were zero reasonable excuses, even for your people to make. My favorite excuse was that we weren't a priority. Quality gem to tell the customer you're already overdue with right there.
Repair Quality - 0.5/5.0 -
Body work was awful, didnt line up at all and they tried to pass it off like it did until we made it painfully obvious and pointed out each flaw. They tried to say that that was just how it would be and anyone who actually knows anything about body work knows that that is not how a proper repair is done. Extremely unprofessional and disrespectful that they tried to pass off a bad job and act like it was totally fine. Especially due to the fact that the job took 3 weeks rather than 3 days and they came up with a great number of excuses with their last excuse being we "weren't a priority" at the 3 week mark. Obviously very overdue. Great customer service right there.
Customer Service - 0.5/5.0 -
See latter comment. Very little truth was told. Outright lies were given, contradicting messages and statements they themselves made. We "were not a priority" even though at that point we were well past the first 3-5 promised out dates.
My Experience - 5.0/5.0 -
Customer service was amazing. They kept me constantly updated on every step of the repair process. I would definitely recommend them to anyone that needs repair work done.
My Experience - 5.0/5.0 -
They did a great job in a timely manner kept me updated every day during the repair process would recommend them to anyone GREAT JOB
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome people, professional, the place was clean. They communicated just enough. Very easy process with Fender Mender of Beaufort. I give them a 10 out of 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very customer friendly. Joey was great and would definitely reccomend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was extremely helpful and professional. The repairs were done in a reasonable and timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ashley did a great job with keeping me informed & up to date about the status of my repair.
My Experience - 5.0/5.0 -
The staff was very nice, helpful and informative. Geico picked a great vendor to do business with on a whole. Very satisfied!!
My Experience - 5.0/5.0 -
They were great and they r fast I love my car it look like nothing happened to it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From this being a first time accident repair, the entire staff explained everything clearly and accurately to the extent of leaving me no doubt in my mind that everything was going to be handled in a professional manner with proper etiquette. From the confirmation call for the appointment until picking my car up, Joey, Geico/Enterprise, and the entire staff kept me up to date with every step along the process to where I didn’t have to ask any concerning questions. I could not have been more appreciative of how the actual repair turned out because it looks exactly as it was before the collision occurred. Thank you again for your hospitable and spectacular service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0 -
Job well done