Better Collision - Rock Hill

4.9 (356reviews)
97%
1262 Riverchase Blvd,  Rock Hill,  SC  29732
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Shop AssistantSparkles

In operation 7 years.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM

Reviews (356)

My Experience

Everyone was nice, informative, efficient and did a great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Ryan and the gang kept us informed with the status of the process and always willing to answer all my questions. A big thumbs up for the crew!

Likely to Recommend

Repair Quality

The team did an outstanding job on keeping me informed and repairing my vehicle in a timely manner.

Customer Service

Returned Clean

My Experience

You guys are the best! From intake to delivery. I was communicated with all the way. The Best. The Best. The Best. I will tell everyone I know how well I was treated. And the repair was flawless. You all detailed the vehicle like I was pulling out of a dealership brand new! So. So. So. Great!

Likely to Recommend

Better Collision has a five star rating for a reason. Based on my experience, I would not hesitate to highly recommend Better Collision to anyone.

Repair Quality

I was impressed by their attention to detail from finding the best parts to paint match to finished work. Very satisfied.

Customer Service

Professional and courteous service. A very positive experience overall.

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Repair Quality

Customer Service

Great customer service. They did an outstanding job on my car. Definitely would use them again.

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Repair Quality

They were very informative and kept me up to speed every step of the way. Everyone was very nice and they took time to explain things I needed explaining.

Customer Service

Very informative and helpful

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My Experience

You guys made it so smooth. Communication is phenomenal and going thru the scientific explanation of the work done was great. All in all, 10/10.

Likely to Recommend

Great team and company.

Repair Quality

Great job. Boot need some adjustment but its still great

Customer Service

Staff is wonderful, friendly and knowledgeable. Love them!

Returned Clean

Likely to Recommend

Not to my worst enemy

Repair Quality

I brought my 2024 mustang gt in for a driver's door dent repair. They fixed the dent in the process broke my driver's side mirror and replaced it with a substandard mirror, cheap, low visibility almost like looking through water. They also stripped all of the black paint off my lugs. And gave me the run around for days before finally after multiple attempts and broken promises I finally speak to the "gm" only to say send additional photos of my own after his staff already took there own. This is unacceptable they also were driving my car reckless I have an aftermarket app on my phone that maps my speed when im away from the vehicle just in case I let someone drive it. Bottom line if you have anything other than a mongoose bicycle DO NOT I REPEAT DO NOT BRING YOUR VEHICLE HERE especially a hot rod. You'll regret it to those that have been fortunate enough to survive this place kudos too you.

Customer Service

Returned Clean

My Experience

I had the pleasure of working with both Pearl and Miguel. They are both professional and concise and very helpful. Excellent work and I will highly recommend them.

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Customer Service

My Experience

I loved the fact that they messaged me everyday about the progress. The only thing I woukd like to see different is photos of the progress attached to the text message.

Likely to Recommend

It looks like nothing ever happened.

Repair Quality

They went above and beyond expectations. After the repairs were complete they washed it and vacuumed the interior. I can understand washing it but i never expected them to vacuum. They also kept me informed of the progress.

Customer Service

Everyone i talked was polite and courteous.

Returned Clean

My Experience

There great 💯

My Experience

Excellent communication . Great team and kept me up to date on everything.

Likely to Recommend

Repair Quality

Better collision did a fantastic job. I can't put into words how much I appreciate what they dud to get my Durango back to me.

Customer Service

Returned Clean

My Experience

Thanks for being prompt, personable and professional. Really appreciate the text updates. Good service and will recommend.

Likely to Recommend

Have done Google review to spread the word

Repair Quality

Customer Service

Staff helpful and informative

Returned Clean

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I had a wonderful experience

Repair Quality

Everything was excellent

Customer Service

Everybody was absolutely wonderful! I had an amazing experience

Returned Clean

My Experience

Service updates were greatly appreciated. Job was done quickly. 5 out of 5 rating for me and I am particular about how businesses operate because I have my own.

Likely to Recommend

Repair Quality

Fixes were done properly and I was updated daily as to where my vehicle was in the process of be repaired.

Customer Service

Shop and front desk were very professional.

Returned Clean

My Experience

Was very amazed at how smoothly everything went. And was very impressed with the communication!

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Customer Service

Returned Clean