Better Collision - Rock Hill
In operation 7 years.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication from drop off to pick up. Very friendly environment. Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a truly excellent job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service was completed faster than expected.
Customer Service - 5.0/5.0 -
Awesome communication. I was always kept in the loop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pearl and Miguel were awesome to work with, kept me informed through the whole process and made everything simple.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your customer service and experience outstanding Pearl, Miguel and Brad thank you so much. Would definitely recommend you.
Likely to Recommend - 5.0/5.0 -
Definetly
Repair Quality - 5.0/5.0 -
There customer service is exceptional they did an excellent job and kept me updated of everything step. Pearl Miguel and Brad Bravo!! and thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was really friendly and I did not have to worry about where they were in regards to the process of repairing my car. Thanks everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pearl was very pleasant. So nice to be greeted with a smile and friendly hello. Ryan kept me up to date with what was going on with my vehicle every step of the way. And Miguel... such a nice man. He patiently explained everything that was done and answered all my questions. He told me everything was reset because of the calibration. My Nissan has all the bells and whistles, so I didn't realize all the items I needed to change back. I came back 3 times the morning I picked my car up because of my settings. It's not Better Collisions responsibility to change my cars settings from the original factory settings to my preferred settings. But each time I came back Pearl gave me a warm friendly greeting and Miguel changed my settings to what I preferred. He even set up my map navigation settings from my old address in KY to my new one in SC. Above and beyond? Yup, that's the service I received. Thanks Better Collision. I hope I never need your services again but if I do, your shop is the one I'm coming to.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my very first time having to take my car to a collision center, and I could not have asked for a better experience than with Better Collision Center in Rock Hill. From the beginning, Pearl answered all of my questions with patience and kindness, helping ease my worries. The manager, Ryan, was extremely professional and encouraging throughout the process, always reassuring me that everything would be okay. When my car was ready, Miguel walked me through everything that had been done and made sure I understood the repairs. He even reminded me that if I had any questions later on, I could reach back out at any time. The individual who worked on my car did a seamless job—the repairs are flawless, and my car looks brand new! On top of that, the turnaround time was fast and efficient. What could have been a stressful experience was made smooth and reassuring thanks to their outstanding customer service and excellent workmanship. I highly recommend Better Collision Center to anyone who needs collision repair. They truly go above and beyond for their customers!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will nominate you for all my acquaintances
Repair Quality - 5.0/5.0 -
Thank you very much, you were more than wonderful
Customer Service - 5.0/5.0 -
Thank you for your effort and punctuality