Better Collision - Sumter
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Excellent customer service, received constant updates on status of vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A beautiful professional job. Thanks a million.
Customer Service - 5.0/5.0 -
Very professional job and very nice professional people to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Updates were excellent along with the staff
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs were completed in a timely manner by the team of Better Collision. My wife and I are very pleased with their work.
Likely to Recommend - 5.0/5.0 -
They a great job
Repair Quality - 4.5/5.0 -
Everything went as planned. We are happy with the results
Customer Service - 5.0/5.0 -
Thanks
Returned Clean
My Experience - 5.0/5.0 -
Sarah Barwick is the nicest person ever, very helpful during the process. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I was not satisfied with the passenger side running board, it looks as if a hold was drilled or split for wires and it’s showing noticeably. Other than that Sarah Barwick gave great customer service.
Customer Service - 5.0/5.0 -
Sarah is amazing
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best quality, good communication and all around good company!
Customer Service - 5.0/5.0 -
Excellent communication
My Experience - 5.0/5.0 -
Appreciate the regular updates and the concerns over the quality of the work! Very good results.
Likely to Recommend - 5.0/5.0 -
Without hesitation
Repair Quality - 5.0/5.0 -
Excellent communication and very good work - at least at this point!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job! Great timing! Great customer service!
My Experience - 5.0/5.0 -
Great company. I had my vehicle repair there twice and same excellent results!!
Likely to Recommend - 2.0/5.0 -
Very pleased with quality of work. Very disappointed in estimate And extra cost at time of taking care of in and additional charge to insurance company upon completion. Damage to car was minute and very easily observed. No underlying issues to be discovered after inspection
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The associates are wonderful especially Sarah. They are all helpful and keep you informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Jose’s customer service skills were above and beyond!
Repair Quality - 5.0/5.0 -
Jose has been such a pleasure to work with. He truly has gone above and beyond with the communication and eagerness to get me in to work on my car originally and with my troublesome spots. Morgan has been so great at answering the phone and taking messages and ensuring the communication is thorough for all parties.
Customer Service - 5.0/5.0 -
Jose has been such a pleasure to work with. He truly has gone above and beyond with the communication and eagerness to get me in to work on my car originally and with my troublesome spots. Morgan has been so great at answering the phone and taking messages and ensuring the communication is thorough for all parties.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Associates are so nice and understanding. They always had a smile on their faces and I was very much kept in the loop every step of the way. This is my first personal experience but family members have used this office as well and were very pleased with their service too.