Better Collision - Sumter
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Appreciate the regular updates and the concerns over the quality of the work! Very good results.
Likely to Recommend - 5.0/5.0 -
Without hesitation
Repair Quality - 5.0/5.0 -
Excellent communication and very good work - at least at this point!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job! Great timing! Great customer service!
My Experience - 5.0/5.0 -
Great company. I had my vehicle repair there twice and same excellent results!!
Likely to Recommend - 2.0/5.0 -
Very pleased with quality of work. Very disappointed in estimate And extra cost at time of taking care of in and additional charge to insurance company upon completion. Damage to car was minute and very easily observed. No underlying issues to be discovered after inspection
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Jose’s customer service skills were above and beyond!
Repair Quality - 5.0/5.0 -
Jose has been such a pleasure to work with. He truly has gone above and beyond with the communication and eagerness to get me in to work on my car originally and with my troublesome spots. Morgan has been so great at answering the phone and taking messages and ensuring the communication is thorough for all parties.
Customer Service - 5.0/5.0 -
Jose has been such a pleasure to work with. He truly has gone above and beyond with the communication and eagerness to get me in to work on my car originally and with my troublesome spots. Morgan has been so great at answering the phone and taking messages and ensuring the communication is thorough for all parties.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Associates are so nice and understanding. They always had a smile on their faces and I was very much kept in the loop every step of the way. This is my first personal experience but family members have used this office as well and were very pleased with their service too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Upon closer inspection at home, my bumper is not flush or centered.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All employees were super courteous very helpful and attentive to our question and concerns. . Every step of the process was shared in detail. The experience over all was amazing
My Experience - 5.0/5.0 -
Very nice pleasant staff and did a great job on my car fixed and cleaned it really nice. Happy with the service I received and will recommend to others.
My Experience - 5.0/5.0 -
Amazing job Jose.
Likely to Recommend - 5.0/5.0 -
I’d recommend Jose every time
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a very good experience with better collision. They stayed in contact they sent out notifications. Their communication was great. I definitely give them a 10 out of 10 and will recommend their service to anyone else. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent and Repair service and personality