Better Collision - Sumter
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Best customer service ever. The car was ready early which is great. But since my daughter was in the hospital we were trying to figure out how to get rental car back plus the estimated pickup time was when I was at school with grandson. Both Sarah ands Morgan told me not to worry. We would work it out. Told me don’t stress. We will work it out. And they did! They were so very kind and compassionate. Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
See previous survey for comments
Customer Service - 5.0/5.0 -
Totally. See prior survey completed last week
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nothing but good things to say, did an excellent job, were on schedule gave me updates, professional services made me feel like more then just a number
My Experience - 5.0/5.0 -
The work that was performed on my vehicle was beautifully done.Ms. Sarah was very professional and a pleasure to work with. Better Collision team , you guys are the best by far . Highly Recommend!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was well pleased with the job they didand was extremely nice. I would recommend them to whom ever needs their service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Work liked great. Very pleased with dent repair.
Repair Quality - 4.5/5.0 -
At this point. I'm satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The care and professionalism I received far exceeded my expectations. Morgan was most helpful from the initial call I made through to the time I picked up my vehicle. Jose was assigned to my vehicle and kept me informed throughout the process. Having Enterprise Rental service available ,which you helped coordinate, was an added bonus. I have already told all my family and friends of the great service you provide. I couldn’t be happier with the way my car looks after the work was performed.
My Experience - 5.0/5.0 -
I am so grateful you all did a beautiful job thank you again and again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job well done
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
My Experience - 5.0/5.0 -
Morgan and Sarah were quick to answer questions thoroughly, and the communication throughout the process was perfect. The paint and the bodywork looked great also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was awesome. From the time I had to drop my car off to picking it up.