Better Collision - Sumter
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Customer service was outstanding. Appreciated the constant updates on the progress of the repairs. Will recommend your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
They were a big help throughout the whole process
My Experience - 5.0/5.0 -
My expectations were surpassed in its entirety. It has been one of the best experiences of my life with a body shop. I wouldn’t change anything about it. Sarah is on point and the sweetest person to work with. The accommodation made and the effectiveness of the repairs surpassed my expectations. Way to go Better Collision Of Sumter, you have a forever customer.
My Experience - 5.0/5.0 -
Communication, expectation management, attention to detail and follow through…. All were top notch! And the repair work itself was great!
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Didn’t detail the in side of my truck
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Scratches are on the inside of my driver door that was not there before.
Customer Service - 5.0/5.0 -
Very nice staff and kept me updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm am very satisfied with the professional service provided by Better Collision of Sumter. Received my vehicle 1 day ahead of schedule. Super job guys !>
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A very professional staff. Completed repairs A day ahead of schedule.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Adrian and the whole team were great. They kept me updated throughout the process and made the transition very easy. I would recommend them to anyone who needs body work done on a vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They do amazing work. I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was excellent in providing the quote and working with the insurance agency in getting a very thorough repair. Was very satisfied when we had questions. Everything was explained in detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding scheduling and courteous staff.
Customer Service - 5.0/5.0 -
Professional customer service and attention to detail.
My Experience - 5.0/5.0 -
Excellent Customer Service
Likely to Recommend - 5.0/5.0 -
Excellent Customer Service
Repair Quality - 5.0/5.0 -
Excellent Customer Service
Customer Service - 5.0/5.0 -
Excellent Customer Service
My Experience - 5.0/5.0 -
Was completed on time and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sarah Barwick was a terrific person to work with. She always knew the current status of our car and let me know how the progress was moving along. I couldn’t have asked for a better experience.