Better Collision - Sumter
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast service, friendly and helpful staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and fast
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Repairs look great. Took a month to repair. I didn’t like the communication.
Customer Service - 5.0/5.0 -
The receptionist at pick up was awesome.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Customer service was good. However, my car had to stay longer due to employee having the flu. This cost me $11 more for the rental for four extra days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
One thing was that we were updated regularly as to what was being done and approximately when it would be ready You weren’t left guessing as to what they were doing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would recommend to anyone.
Customer Service - 5.0/5.0 -
We were kept. Informed daily.
Likely to Recommend - 5.0/5.0 -
Work was great communication issues
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 4.5/5.0 -
Missed communication about company policy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the excellent service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They sent frequent updates and I greatly appreciated it. Our vehicle was repaired within a week right before a major holiday. All staff were friendly, professional and prompt! I hope to not need repairs again of course for safety purposes, but if I ever do, I would choose Better Collision every time. Thank you ALL! My repairs are amazing and my truck is in great condition again. And thank you for the cleaning! Happy Holidays everyone!
My Experience - 5.0/5.0 -
Professional and competent. Excellent repair work. Outstanding experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a little longer then expected but they kept me informed throughout the process.