Better Collision - Sumter
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work and done quickly.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I still didn’t get my number fully repaired.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The work was done perfectly and the staff was a pleasure to work with.
My Experience - 5.0/5.0 -
Job well done. Vehicle looks brand new.
My Experience - 5.0/5.0 -
The front of house was very clean and efficient! The managers were very informative and kind at both drop off and pick up. I believe I spoke to Sarah both times. (Apologies if that wasn’t her name) The mechanics did an amazing job on my car and kept me informed with the whole process and when my car would be done. I also didn’t realize until I got home that my car was detailed! It hasn’t been this spotless in a long time! I feel like I’m driving a brand new car! Amazing service all around!
My Experience - 5.0/5.0 -
I thank the team for a superb repair job! From the time that I received my repair estimate and then received my truck after repair, Adrian, my estimator, kept me fully aware of the repair progress. Everyone at Better Colliision Sumter made this visit great. I highly recommend this shop, thanks again, Adrian.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The total process went very well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very nice and pleased with your services, and polite people to work with thanks for your service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Woody, Sarah, Tommy and Morgan went above and beyond in bringing me top notch service. I will return the next time I need repairs and recommend them to all who need car care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was done in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fixed the broken part in a timely manner. Polite and most importantly for me; they cleaned all the dead bugs that were caked on my grill. I have been trying to clean them for some time. Although it wasn’t part of the repair I was extremely happy they cleaned a hard to reach area. Five Stars. It is the little things that make a big difference. Their outstanding attention to detail will not be forgotten.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fixed my truck in a timely manner and most importantly cleaned the dead bugs off my grill. I have been trying to clean those bugs off for years. It is the little things to me. Very happy Customer. Would recommend. 10/10!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keeping me updated every day was great- no surprises. The car repair looks fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service Alwsys keeping me updated on my repairs