Better Collision - Sumter

4.8 (707reviews)
96%
1360 Wilson Hall Rd.,  Sumter,  SC  29150

In operation 11 years, 7 years at this location.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterpriseยฎ
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (707)

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My Experience

The team members were friendly and helpful and kept me fully up to date about the status of the repair.

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The staff was friendly and helpful, and kept me up to date with the status of the repairs being made.

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My Experience

Morgan & Jose we wonderful. Very knowledgeable, friendly & comforting to work with. Hopefully I won't have to, but I WOULD use Better Collision again for my repair needs.

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My first & only choice.

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Customer Service

Megan & Jose were wonderful to work with !

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I just recommended the shop to someone

Repair Quality

Customer service was top notch! Everyone explained everything well, arrangements ran smoothly, and the level of contact regarding updates was phenomenal!

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My Experience

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My Experience

Amazing work I am very thankful for Mr Jose and will bring my car back to them in the future if anything happens great communication very professional thank you thank you thank you ๐Ÿ™๐Ÿพ ๐Ÿ˜˜

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Love working with Jose he kept great communication through out the whole process will sending my car for the future if anything happens

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Returned Clean

My Experience

Very good Very good

My Experience

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Horrible , I had to send my car back to be refixed . They gave me a car unsafe to drive

Customer Service

Ppl are nice . Mechanics are incompetent

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Great

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My Experience

Iim completely happy about the end resultof my car looks good would recommend to family and friends

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Things did not go smooth from the start i was told to be there at 2 and. When i arrived the adjuster was not there they told me she or he wouldn't be there until 3 they sent someone else to take pics i never got to meet the adjuster or speak to her i felt as if i was just being rush through i almost started to change shop but i stayed and at least i was completely satisfied with the repairs made on the car

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Repair Quality

Everything we worked on came out perfectly.

Customer Service

Jose was outstanding. He kept me up to speed with the repairs and offered great advise during the process.

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My Experience

My Experience

Jose was awesome. He was knowledgeable, courteous, and professional.

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Jose was awesome.

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Repair Quality

I was very pleased with everything. The people were really nice and answered all my questions.

Customer Service

Returned Clean