Better Collision - Sumter
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job, truck looks great. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Looks great.
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
The team in Sumter is so great and friendly highly recommend
My Experience - 5.0/5.0 -
Excellent customer service and professionalism!
My Experience - 5.0/5.0 -
You're service is beyond expected. From first meeting to completing, it was fantastic! Thank you for the great work 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work in a timely manner.
Customer Service - 5.0/5.0 -
Everyone was nice and friendly.
My Experience - 5.0/5.0 -
World class customer service. Sarah was incredible. I did not have one worry while my daughter’s was in their shop. Sarah kept me informed every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes most definitely
Repair Quality - 5.0/5.0 -
Morgan and Tiffaney primarily dealt with me during this car accident ordeal and both young ladies displayed terrific customer service and support. Very professional!The entire staff was very friendly.
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 0.0/5.0 -
The work is terrible. They left my vehicle in very bad condition. I would never recommend this shop. I would tell people who need their car fixed to look for another shop, where it would cost less and they would do better quality.
Likely to Recommend - 0.5/5.0 -
Never I would recommend this shop to anyone, I’ll put on the scale 0 zero
Repair Quality - 0.5/5.0 -
Horrible work, no quality at all, lack of professionalism, their certificates are useless when they deliver a terrible job on my car. I had to speak to the supervisor and he tried to convince me that the work was well done. When I started asking him if he would accept a vehicle that was his, he didn't answer anything and then decided to try to fix the poor work done. Now I have to go back to the shop to see if they can fix their terrible work. Although I don't think they're going to fix it, they're just wasting my time and waiting for me to get annoyed so I give up. Because to solve this they would have to redo everything, and well, they won't. And the damage to my vehicle wasn't that difficult and they couldn't fix it. Now imagine a job that requires more skill, how will they leave it? Also the covers panels got damage and scratches everywhere, and they said was like that Personally, I would never recommend this shop to anyone.
Customer Service - 0.5/5.0 -
Horrible work, no quality at all, lack of professionalism, their certificates are useless when they deliver a terrible job on my car. I had to speak to the supervisor and he tried to convince me that the work was well done. When I started asking him if he would accept a vehicle that was his, he didn't answer anything and then decided to try to fix the poor work done. Now I have to go back to the shop to see if they can fix their terrible work. Although I don't think they're going to fix it, they're just wasting my time and waiting for me to get annoyed so I give up. Because to solve this they would have to redo everything, and well, they won't. And the damage to my vehicle wasn't that difficult and they couldn't fix it. Now imagine a job that requires more skill, how will they leave it? Personally, I would never recommend this shop to anyone.
Returned Clean
My Experience - 5.0/5.0 -
Yes, thank you so much for a job well done. It's our grandson car and he was completely satisfied. Thanks again
My Experience - 5.0/5.0 -
Perfectly satisfied with them from Morgan at the front office to all. Not my first experience with them and still the best.
My Experience - 5.0/5.0 -
We dealt with your wonderful receptionist and Sarah...Both are very customer friendly and are an asset to Better Collision..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast service, good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Better Collision did an excellent job with replacing the glass in my GMC Yukon Denali. They were friendly, professional and accommodating.
My Experience - 5.0/5.0 -
The team was great! They made the process very easy, were extremely patient working with insurance companies, and provided assistance every step of the way! Tiffany, Morgan and Sarah were all amazing!