Better Collision - Sumter
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The body work on my RAV4 looks great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The lady at the front desk was the best!!!! I also loved the fact that I got (updates) calls and texts about the RAV 4. Car looks excellent!!! Thank you for the cold water too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There was one issue, but it wasn’t Better Collision’s fault. Ford didn’t make a replacement mirror for it anymore so they had to use aftermarket and they couldn’t get one with an ambient temperature sensor. There was only one available and it was without the sensor.
My Experience - 5.0/5.0 -
Easy to work with. Kept me informed of what was going on.
My Experience - 5.0/5.0 -
My 2025 ford bronco was repaired with awesome quality work. Customer service was great. Thank you guys for the awesome work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality of work done on my vehicle
Customer Service - 5.0/5.0 -
I was informed on a daily basis with expectation of completion
My Experience - 5.0/5.0 -
Thanks to all of you for being understanding, generous, compassionate, and welcoming with all that's been going on with this 2016 Cadillac Escalade Platinum Edition. I want to specially Thank Mrs.Morgan, Mrs. Tiffaney, Mr. Joe, and especially Mr. Woody for allowing me to go look at the vehicle and show me all of the repairs. I can say that the name for your company is really what you'll stand for. Thanks Again! Best Regards! Stephen China
Likely to Recommend - 5.0/5.0 -
First place to come for a repair. They have done work with us in the past and was very satisfied back then. Company name speaks for itself
Repair Quality - 5.0/5.0 -
Very satisfied with the quality rendered. Outstanding job. Your name speaks for itself
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
The service was great but I did not like the outcome of the paint. It just looks so different. My car was brand new and got hit and I'm the one that have to pay for it I guess. But overall they did a great job with putting it back together
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the full service offered. It actually made the experience of having to have your vehicle repaired and getting a rental vehicle an easier process. I appreciate the text updates as well. I highly recommend. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far best experience I’ve had when having to take a vehicle for repairs. Highly recommend. Thank you
Customer Service - 5.0/5.0 -
Customer service was great. Extremely friendly and welcoming.
My Experience - 5.0/5.0 -
My truck looks awesome!!! Y’all did a fantastic job and you always gave me updates on how everything was going and when to expect pickup . I would recommend y’all to anyone who asks.Thank so much for everything.😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was great! Kept in constant contact with me about my vehicle. I will definitely use them in the future should I have to.