Better Collision - Sumter

4.8 (710reviews)
96%
1360 Wilson Hall Rd.,  Sumter,  SC  29150

In operation 11 years, 7 years at this location.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (710)

Likely to Recommend

Repair Quality

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Repair Quality

Customer Service

My Experience

My hood is still messed up and my keyless access keeps popping up in my dashboard on my car.

My Experience

Likely to Recommend

Good Work And Conveniently Located.

Repair Quality

They Did A Good Job.

Customer Service

Professional And Courteous.

My Experience

Good communication

My Experience

Great customer service and speedy repair!!

Likely to Recommend

Repair Quality

Very nice work and it was completed in a timely manner.

Customer Service

Great work..

My Experience

Yes a great job well done, Thanks guys 👍

My Experience

Great customer service. Let me know how the work was going each step of the way. Very satisfied with everything. I would recommend them to anyone. Thanks for everything that you guys do.

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Great repair done quickly AND my car was cleaned as well. Thank you!

My Experience

I am very satisfied with the services. Very professional as always. Thank you. Be blessed.

Likely to Recommend

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Customer Service

My Experience

Customer service was excellent. Upon arrival they greeted us and showed concern for what happened to my vehicle. The team kept me informed about where they were with my vehicle . That was helpful for me. When I picked up my vehicle ,Ashley went over the details with me thoroughly.Thank you Better Collision team. Great job

Likely to Recommend

Very good professionals. Thank you Ashley

Repair Quality

Very pleased with the service.Thank you.

Customer Service

Great job

My Experience

You guys went above and beyond what I expected , I appreciate what you’ve did in a very timely manner.Thank you very much.

My Experience

Good customer service and communication during the process of the repairs. Would recommend this body shop

Likely to Recommend

Repair Quality

Work was done fast and good job was performed

Customer Service

Very friendly

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communication couldn’t have been better, I was kept apprised of the progress the entire time. The work is exceptional and looks factory finished. Highly recommend.

My Experience

My Experience

My car looks pretty good, but for some reason my keyless entry feature is not working

Likely to Recommend

Repair Quality

They addressed the situation with professionalism and with good customer service

Customer Service

Great people and great customer service

My Experience

While I have no complaints relative to the quality of workmanship I did have a communication problem. No call to explain why work was delayed, only a brief E-mail daily stating job not complete.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service