Better Collision - Sumter
In operation 11 years, 7 years at this location.
Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I received a professional response from day one concerning the repairs for my vehicle. The staff is friendly, caring and attentive. Thank you for your service and work done in the spirit of excellence.
My Experience - 5.0/5.0 -
Fast but expensive 8/10
My Experience - 5.0/5.0 -
The door trim was not aligned correctly, but it was adjusted.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The molding is slightly off as well as the RAM emblem. I'll leave it as is, thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! From the time I walked in and the time I walked out. Receptionist was top notched! My Jeep’s service was great and was cleaned inside and out!! Keep up the good work A plus job!!! Thanks to all of you! God bless…..
My Experience - 5.0/5.0 -
Everyone was great and easy to work with! Wouldn't go anywhere else!
My Experience - 5.0/5.0 -
Better collision kept me informed of the progress of my repair. The communication with Morgan was always friendly, informative and courteous. They did a great job on the repair and it was completed a day early! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm super happy with the body work that was done to my GMC. Great communication with adjustors. My GMC came back brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great body work!
Customer Service - 5.0/5.0 -
Great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, and have a wonderful holiday season
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the moment I walked in the door every person was professional and service was fantastic. The texts were very comforting as they let me know the progress. I pray I never need a collision repair again but if I do I will return to Better Collision in Sumter SC.
Likely to Recommend - 5.0/5.0 -
I pray I never have to use a body shop again but I WILL use them next time!
Repair Quality - 5.0/5.0 -
They were fabulous!
Customer Service - 5.0/5.0 -
Loved the text updates
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
A++++ , great people
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The repair was done quickly and I couldn’t be happier. When my wife saw the truck she said it looked better than when we purchased it originally. I wouldn’t hesitate to take another vehicle to Better Collision in Sumter. Great job !
My Experience - 5.0/5.0 -
I love you guys. I just lost my mom and my dad to cancer. This was a new car she wanted me to have. These deers almost took our joy away from us. But we thank you for giving it back. Don't have any money for Christmas now. But you gave us the best gift of all. Our mothers love for us to win. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you. That deer tore our lives apart. But you helped bring us back together.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely amazing service they have exceeded my expectations, they were very professional, and communicated with me through the whole process. On top of that i was late and they actually took the time to reopen the doors and made sure i got my vehicle all with a smile on their faces. I absolutely recommend them to anyone especially family and friends because i know they will be taken care of by professionals and in a timely manner. Thank you again.
Likely to Recommend - 5.0/5.0 -
I would recommend this shop to my family and friends and anyone else
Repair Quality - 5.0/5.0 -
Wonderful people they treated us like family even open the doors for us because they were already closed and we were late I appreciate their service and would recommend to any family and friends without hesitation.
Customer Service - 5.0/5.0 -
Absolutely amazing she stayed in contact with me from beginning to end and kept me informed along the way
My Experience - 5.0/5.0 -
Morgan and Woody were great and a pleasure to work with! They kept me up to date and my repairs were done quickly! I appreciate their dedication to their customers!
Likely to Recommend - 5.0/5.0 -
I recommend this place to everyone! Incredible workers and they do great work!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Morgan and Woody were phenomenal!
Returned Clean
My Experience - 5.0/5.0 -
Everything is working very good. Runs good looks good too.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
They are friendly and had it ready when they said. I haven’t drove it much but seems good. Not certain
My Experience - 0.0/5.0 -
the tail gate door lock isn’t working properly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly Staff