Better Collision - Sumter

4.8 (705reviews)
96%
1360 Wilson Hall Rd.,  Sumter,  SC  29150

In operation 11 years, 7 years at this location.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (705)

My Experience

Great customer service! Repairs were done wonderfully and in a timely manner!

My Experience

Woody Barwick and his crew do outstanding work. We take all of our vehicles to him in the unfortunate event of needing work. A big thank you to Woody and his crew for all they do.

Likely to Recommend

Repair Quality

I"m satisfied with the repair!

Customer Service

The customer service was very satisfaction.

My Experience

The Better Collision team of Sumter did a wonderful job keeping me updated on my car repairs! The automated text messages were helpful AND when calling to check on repair completion the team members were polite and professional. Upon picking up my vehicle, I was pleased to find my car had been vacuumed throughly AND my exterior was buffed like new!! I mean seriously, one of my rims had been curbed and the Better Collision team of Sumter buffed and cleaned my rims so well it’s HARDLY noticeable! Hopefully, I won’t have to, BUT if I ever need repairs again I WILL be a returning customer! I WILL be referring friends and relatives! Again, wonderful job! Thank you SO much.

My Experience

Repair was completed in a timely matter. Customer service was excellent! Thank you

My Experience

They have always done outstanding work for us. I wouldn't take it anywhere else.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I live in Columbia, however, location was easy to get to. Personnel was friendly, knowledgable, professional and personable. The service industry can be daunting, however, it was a good experience. Thank you

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Repair Quality

Customer Service

My Experience

The vehicle is pulling to the right. My schedule at the hospital has not permitted me to address this yet. Everything else is great. Nice job

My Experience

Thank you for not only cleaning the exterior of my truck but also the interior. I really appreciate it!

Likely to Recommend

Repair Quality

Not only did they wash the exterior of my truck they also cleaned out the interior.

Customer Service

My Experience

Friendly and customer oriented service- the work on my car was done in a timely manner and was done professionally. It looked very good. I appreciated that they got the car back to me so promptly. Thanks.

Likely to Recommend

Great service

Repair Quality

I got great customer service. I appreciate you working with me to get the car back in time for me to go out of town. The work looked great.

Customer Service

Very friendly and helpful

My Experience

My car looked brand new as if I just bought it. I wish to thank better collision for a job well done!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did not have to wait a long time for the repairs to be done. They kept us informed of the progress being made. Their staff were so helpful and friendly. They made you feel right at home!!!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

They communicated exceptionally and were early with getting my vehicle ready!! Morgan working upfront was amazing!!!

My Experience

My Experience

Likely to Recommend

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Customer Service