Bi County Auto Body

4.9 (6,849reviews)
97%
400 East Main St.,  Smithtown,  NY  11787

Bi-County Auto Body II was founded in 1992 and has been family owned and operated since that time. We are one of the largest Auto Collision Repair facilities in the downstate area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Tesla

Reviews (6,849)

Likely to Recommend

I’ve already recommended them to others

Repair Quality

Wonderful, fast and friendly ! I loved the people working in the office! I felt like I’ve known them forever and they treated us like family !

Customer Service

Perfect

Returned Clean

My Experience

Wonderful customer service, very accommodating, reasonable pricing and most importantly quality work. My car looks beautiful!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good service and good customer service.

Customer Service

Good customer service!

Returned Clean

My Experience

Great job.

Likely to Recommend

They were great

Repair Quality

The best.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job guys ,

Customer Service

Likely to Recommend

Repair Quality

The car looks better than new great job great customer service also

Customer Service

Great

Returned Clean

My Experience

Car looks beautiful and everyone was very kind and helpful.

My Experience

This is the second time I’ve taken my car to Bi-County shop. There are nothing but professional I’m so satisfied with the work. They are ready with any questions I have and the service was done with a smile.

Likely to Recommend

Repair Quality

So very professional and kind

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was done on time and my truck looked better than it did when I bought it! Great job! thank you Bobby and the gentleman at the front counter for your outstanding service!

Customer Service

My Experience

I especially appreciated the straight forward manner your production supervisor responded to what I had shown him what I saw on receiving the vehicle back and also told him about how the car was when I dropped it off. I agreed with how he described how it would be handled including the need for the rental car for his estimate of two days. I will call in next week to schedule. Thank you!

Likely to Recommend

Repair Quality

Very much appreciate the way the issue was handled, thank you.

Customer Service

The production saw what I reported. He immediately took actions and provided details after he spoke to the manager.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience I dropped my truck off on August 27 2025 employees were very helpful. Very easy to talk to and very understanding. They explained everything and made this process Extremely easy for me. I needed a rental car and they handled calling them and getting me a rental.I picked my truck up on September 29. It looks beautiful. thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I already have!

Repair Quality

Bi county meticulously repaired my vehicle, found all of the damage and returned a 2018 car to me in showroom condition!

Customer Service

All of the staff, from bosses to front desk to repair were amazing. Received texts and emails keeping me up to date with my car.

Likely to Recommend

Repair Quality

Left the quarter panel slightly off

Customer Service

My Experience

Amazing communication and fantastic work