Dowling Brothers Autobody

5.0 (586reviews)

100%

(631) 584-7300

400 Lake Ave, Saint James, NY 11780

100%

See Photos

400 Lake Ave
Saint James, NY 11780

Get Directions Email

Schedule an appointment at Dowling Brothers Autobody

Book Appointment

About Dowling Brothers Autobody

See Photos

400 Lake Ave
Saint James, NY 11780

Get Directions Email

Schedule an appointment at Dowling Brothers Autobody

Book Appointment

In operation 41 years.

Dowling Brothers Autobody is a family owned auto repair business that has been serving the community since 1985. Our goal is to provide high quality repairs on a timely basis.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	9:00 am - 5:00 pm
Tue	9:00 am - 5:00 pm
Wed	9:00 am - 5:00 pm
Thu	9:00 am - 5:00 pm
Fri	9:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (586)

Sort By:
Newest
Rating

567 Customers Rated

5 Stars

93.5% Complete

(548)
4 Stars

2.6% Complete

(15)
3 Stars

0.5% Complete

(3)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team is frequently commended for professionalism, friendliness, and helpfulness throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text, phone, and email updates that kept them informed every step of the way. Timeliness is another highlight, as numerous customers noted their vehicles were completed on time or even ahead of schedule. The seamless handling of insurance coordination and the extra touch of returning vehicles cleaned inside and out further elevated the experience. A few customers mentioned minor improvement areas, such as a walkthrough of completed repairs upon pickup and sensitivity to chemical scents used during cleaning, reflecting opportunities to further personalize the customer experience.

Select to learn more

Service Quality
Timeliness
Communication

"Dowling Brothers did a splendid job of repairing the body damage to my car. You wouldnt know anything had ever happened! ..." Read more

"... now—you would never know it had been damaged. The quality of the work and attention to detail were excellent. I really appreciate how easy they made everything ..." Read more

"... they kept me informed on the status of my car and the repair work was excellent" Read more

"The quality of my repair was amazing very satisfying with the work done."

"Fantastic service and beautiful work. Looks better than before I dropped it off! Thank you."

"It was finished 5 days early."

"Ready before they said it would"

"Dowling was professional, accommodating and performed the repairs more quickly than expected. My car looks great- in and out!"

"my vehicle was ready the day that they promised which was on time.."

"Pleasant surprise it was ready early"

"... service department was very informative and clear. They kept me informed step by step which I find interesting." Read more

"They were in contact by email, updated texts and phone calls We were never left in the dark."

"They kept me apprised every step of the way. I couldnt ask for more than that."

"I received daily text updates."

"... in and looked at all the damage from my accident. Every time I contacted them I was given straight forward answers and they completed all of the repairs very well and ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Dowling Brothers did a splendid job of repairing the body damage to my car. You wouldnt know anything had ever happened! ..." Read more

"... now—you would never know it had been damaged. The quality of the work and attention to detail were excellent. I really appreciate how easy they made everything ..." Read more

"... they kept me informed on the status of my car and the repair work was excellent" Read more

"The quality of my repair was amazing very satisfying with the work done."

"Fantastic service and beautiful work. Looks better than before I dropped it off! Thank you."

"It was finished 5 days early."

"Ready before they said it would"

"Dowling was professional, accommodating and performed the repairs more quickly than expected. My car looks great- in and out!"

"my vehicle was ready the day that they promised which was on time.."

"Pleasant surprise it was ready early"

"... service department was very informative and clear. They kept me informed step by step which I find interesting." Read more

"They were in contact by email, updated texts and phone calls We were never left in the dark."

"They kept me apprised every step of the way. I couldnt ask for more than that."

"I received daily text updates."

"... in and looked at all the damage from my accident. Every time I contacted them I was given straight forward answers and they completed all of the repairs very well and ..." Read more

Elizabeth (Honda owner) reviewed 8/7/26

Our car looks great! It was done in a timely manner. Dowling seems organized and is easy to deal with.

Great job! Thank you!!

Mathew (Toyota owner) reviewed 8/5/26

Amy (Honda owner) reviewed 7/9/26

This was a great company to work with. The office staff was easy to reach and very helpful and nice as well as the owner. Job well done. Seamless. Thank you!

Daniel (Jeep owner) reviewed 7/8/26

Quick turnaround, top notch work! Highly recommended.

Joseph (Hyundai owner) reviewed 6/26/26

Looks good.

Great

Joann (Toyota owner) reviewed 6/17/26

We have had to use Dowling Brothers many times, and they have always done the best work. They go above and beyond

Selina (Mazda owner) reviewed 6/16/26

Patricia (Volkswagen owner) reviewed 6/8/26

We had a positive experience at Dowling. Our car was repaired in a timely manner and looks great! I highly recommend Dowling for your auto body needs.

We had a positive experience at Dowling Auto Body. Local family owned business, highly recommended.

Christine was very knowledgeable and professional, She gave us a ride home because the rental car was delayed

Karen (Honda owner) reviewed 5/27/26

John (Cadillac owner) reviewed 5/26/26

Leona (Subaru owner) reviewed 5/25/26

Great repair, easy process, great people and terrific customer service

Robert (Subaru owner) reviewed 5/20/26

I was very satisfied with my experience with Dowling Brothers Autobody.

Dowling Brothers did a splendid job of repairing the body damage to my car. You wouldn’t know anything had ever happened! It took a while to get the parts for the repair but that was out of Dowling Brothers control. I would recommend them to anyone who requires their services.

They kept me apprised every step of the way. I couldn’t ask for more than that.

Darius (Audi owner) reviewed 4/30/26

Dennis (Honda owner) reviewed 4/28/26

Without any hesitation!

Excellent

Superb

Mary (Cadillac owner) reviewed 4/23/26

Kevin (Genesis owner) reviewed 4/23/26

Anne (Mercedes-Benz owner) reviewed 4/13/26

Beautiful job Christine and the Dowling Brothers did fantastic Job as usual. Highly recommended thank you guys Joe B

Excellent job! It was done quickly, but more importantly, the quality of the work, was top-tier. My car looks brand new.

Kathleen (Nissan owner) reviewed 4/10/26

Excellent repair job

Douglas (Subaru owner) reviewed 4/8/26

Wendy (Honda owner) reviewed 4/1/26

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Dowling Brothers Autobody

Schedule an appointment at Dowling Brothers Autobody

About Dowling Brothers Autobody

Schedule an appointment at Dowling Brothers Autobody

Reviews (586)

567 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0