Sal's Auto Body

5.0 (710reviews)
100%
644 Middle Country Road Ste 7,  Saint James,  NY  11780

In operation 57 years.

At Sal’s Auto Body, we are a factory authorized collision repair facility in the Smithtown, St. James, NY vicinity and have been an owner-operated business continually since 1969. We realize having an accident can be a wearisome experience, so call us first and let our courteous knowledgeable staff assist you with calling in your insurance claim, arrange alternate transportation and return your vehicle back to you in pristine condition with a lifetime guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Mercedes-Benz Elite
Ram
Subaru
Volkswagen

Reviews (710)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, helpful, and professional. The quality of repairs is outstanding, with vehicles returned looking like new or better than before the accident. Communication is excellent, with regular updates via text messages and phone calls keeping customers informed throughout the repair process. Timeliness is highly regarded, with repairs completed on schedule or even ahead of time. The shop handles insurance paperwork and rental car arrangements, making the process stress-free for customers. The cleanliness of returned vehicles exceeds expectations, often described as showroom ready. Overall, customers express high satisfaction and strong willingness to recommend the shop to others.
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"Mi carro quedo como nuevo, el trato fue muy agradable, resolvieron todas mis dudas y me ayudaron en todo ..." Read more
"Exceptional service and work"
"Everyone was very helpful. I was very satisfied with the service and customer assistance. The repairs are perfect."
"The staff is the best"
"I was extremely pleased with the customer service I received. The ladies in the office were accommodating and ..." Read more
"Estuvo listo a tiempo"
"My vehicle was ready on time!! It was cleaned inside and out!! It looked BEAUTIFUL!!"
"... estimate but kept me very updated on the progress, and got my car done before the weekend so I could have it for a trip I was taking, and even stayed about 30 min after ..." Read more
"Everyone helped to get my car back to me oin a timely manner."
"Despite delivery delays I was always kept informed and able to keep my rental as long as I needed. Never ..." Read more
"... getting parts the state of this country right now, I was kept well informed each week which helped keep me patient and understanding throughout the process. Everyone ..." Read more
"I received texts message informing me of when parts and painting would be completed."
"I like the updates via text."
"... kind. They walked me through all of the paperwork and always kept me updated on progress and important information. Thank you so much!" Read more
"They gave me a rough estimate but kept me very updated on the progress, and got my car done before the weekend so I could ..." Read more

Likely to Recommend

I always do. Sal’s is the best!

Repair Quality

The ladies in the front office are amazing and the car looks great! Sabrina and Liliana are the nicest people around and fought with the insurance companies for me so I didn’t need to stress. Give those ladies a raise!

Customer Service

Sabrina and Liliana are AMAZING! Super helpful and sweethearts! I want to hang out with them lol

Returned Clean

My Experience

Sal’s auto body is the only part of a bad situation that makes it better, their service, attention to detail and follow up updates it’s outstanding, making you feel you are in the right hands.

Likely to Recommend

Best Bodyshop, Car Service and Customer Service I know of

Repair Quality

Outstanding customer service and great attention to detail in all aspects of my repair

Customer Service

Sabrina Lillian and Jenn are fantastic when it comes to customer service, communication, and keeping me updated

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Excellent service Excellent work

Customer Service

Excellent service

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My Experience

My Experience

Best Auto Body in the State of New York.

Likely to Recommend

Repair Quality

Best Auto Body shop in New York State. From start to finish, Sal's gets five stars out of five. Highly recommend them

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing service!

Customer Service

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My Experience

Sabrina and a crew of the women there really personalized my service. They explained all of the phases and returned my car to me in perfect condition. Everyone is met there was professional and all of them smiled.

Likely to Recommend

Already have

Repair Quality

Excellent experience from start to finish.

Customer Service

Everyone was very nice and each person that I spoke with was up to date on the progress of my repair

Returned Clean

Likely to Recommend

Always

Repair Quality

Customer Service

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Repair Quality

Outstanding service!

Customer Service

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Translated from Spanish by Carwise
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Likely to Recommend

Seguro que si lo recomendaria

Repair Quality

Mi carro luce como si no le hubiera sucedido absolutamente nada, quedo como nuevo

Customer Service

Mi carro quedo como nuevo, el trato fue muy agradable, resolvieron todas mis dudas y me ayudaron en todo lo relacionado con mi vehículo, el seguro, los repuestos, y el alquiler del carro que tuve que usar mientras repararan mi auto, de verdad considero que fue una gran experiencia y les agradezco por todo y si recomiendo este lugar ya que es excelente 👌 😊 😉

Returned Clean

Likely to Recommend

Praying that no one ever needs autobody work due to an accident, but would recommend them to everyone I know

Repair Quality

There is not enough good that I can say about the care and professionalism that came from Sals auto body. My car looks brand new again thank you again and again.

Customer Service

Sals auto body took all of the hassle and aggravation away from me. They gave me updates every few days on what was going on with my car and treated me like I was the only one there.

Returned Clean

My Experience

I have trusted Sal’s Auto Body for over ten years. They have completed outstanding body work on five of my vehicles in the past and did not dissappoint this time. Lilliana was the perfect point of contact who provided above and beyond customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Start to finish everyone was helpful and kind. They walked me through all of the paperwork and always kept me updated on progress and important information. Thank you so much!

My Experience

Highly professional, experienced and accommodating. A pleasure to work with.

My Experience

I was referred to Sal's Auto.Body by Competition Subaru. Everyone was so friendly and extremely helpful- from Liliana at the front desk, to Sabrina and Julio. I also appreciate the beautiful job that the technicians did in returning my car to it's original condition. It looks beautiful. The interior was cleaned and also looks beautiful. When I picked up my car, I.met Sal. They also arranged for my car rental.with Enterprise.

Likely to Recommend

The employees at Sal's are terrific.

Repair Quality

My SUBARU LEGACY LOOKS NEW. Sals did a beautiful job in restoration of my car ..Thank you all!

Customer Service

Everyone was friendly and helpful. Everyone went above and beyond to help me with my claim and my car rental. Liliana and Sabrina and Julio were terrific. All the technicians in the back did a beautiful job.

Returned Clean

My Experience

Likely to Recommend

I tell everyone about how great sals auto body is

Repair Quality

Exceptional service and work

Customer Service

Exceptional service and work

Returned Clean