Bigsky Collision Centers
In operation 10 years.
Voted as one of the top collision repair shops in Tucson AZ, we’ve earned that distinction through constantly working to provide great service to our customers, both old and new. Our shop offers a lifetime warranty on all workmanship for as long as you own the vehicle. We pride ourselves in providing first-rate service to each and every customer who walks through our door. We also believe in treating everybody with the honesty and integrity they deserve. Our customers’ loyalty reflects that. In fact, more than 80 percent of our business consists of referrals or repeat customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Didn’t return calls in a reasonable time for progress of job
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and were very courteous and helpful throughout the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your open communication, transparency and attention to detail. We felt like family and it is such a pleasure to be in my own car again! Thank you for washing her inside and out, too. We will definitely be back for our next service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0 -
Dee and Javier are the best around. They put customers first and they do what they say when they say they will. A unicorn in an industry filled with places that couldn’t care less about repeat business.
Customer Service - 5.0/5.0 -
Dee is the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Javier and Dee are awsome.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great people. Great work. From the front desk to the staff that did the repairs. Looks better than when we brought it. Big thank you to all!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people. Front desk to the maintenance people. Truck looks great!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I've always judged any kind of auto shop by their organization and cleanliness. Bigsky excelled on both of my criteria. They did a perfect job of repairing my 'Welcome to Tucson deer-dent'.
Likely to Recommend - 5.0/5.0 -
I'm new to the Tucson area. But as I make friends and acquaintances, if the topic comes up, I'll surely recommend Bigsky.
Repair Quality - 5.0/5.0 -
The quality of workmanship on my repair was perfect. A total color match from old to new.
Customer Service - 5.0/5.0 -
Javier helped me from start to finish. Explained the entire repair process from ordering parts to installation to the painting process to match the color. Very knowledgeable guy.
My Experience - 5.0/5.0 -
Big thanks to big sky for getting my daughters car repaired. Very satisfied with the service and friendliness by all employees!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank y'all for treating me like family and taking such good care of me!!!! Now I want my entire car painted!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with my repair. It was done in a timely manner and I appreciate the extra detail they did!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Could not be a better experience. Great work and attention to detail. Prompt completion, only five days.
My Experience - 0.0/5.0 -
Had vehicle in shop for over 2 months. Did not keep me updated. Would not waive deductible when requested by Allstate Insurance. Would not accept personal check as payment method for deductible. Called at 4:17pm on Friday on 10/11 to tell us the vehicle was complete and ready to be picked which left us with little time to pick it up seeing as we were on way home with perishable items and live on other side of town. We have had to pay extensive car rental fees out of pocket because they were over a month beyond 30 day rental car coverage. And after having vehicle for so long you would think it would be perfect......it was not. After a quick inspection we found decklid misaligned on right side, scratches on LR 1/4 panel debris in paint on rear bumper, smudges on rear glass, rear window dirty, found 3 screws in rear seat and there is a sharp edge behind bumper protruding causing a crease or outward dent. We will be doing a more thorough inspection and returning vehicle to have them complete the job right a second time, hope fully they won't have another 2 months.
Likely to Recommend - 0.5/5.0 -
I am extremely disappointed with the service we received from Big Sky Collision Center. Our vehicle was in their shop for over a month past the promised completion date, and throughout that time, we were rarely updated on the progress. We had to spend a considerable amount of money on rental vehicles because of their delays. To add to the frustration, we received a call at 4:17 PM on a Friday informing us that the vehicle was finally ready, giving us no time to pick it up before the weekend. This lack of communication and unprofessionalism is unacceptable. Upon picking up the vehicle, we discovered several issues, even after only a partial inspection. Here is a list of problems we found: • Rear decklid misaligned • Scratch on the left rear quarter panel • Debris in the paint on the rear bumper • Smudges on the rear door glass • Rear window was dirty • Three screws were found in the rear seat With the extended time they had the vehicle, these issues should not exist. Furthermore, they were not proactive in checking the accuracy of the parts received for the repairs. This overall experience was incredibly disappointing, and I would not recommend this shop to anyone looking for professional, timely, or high-quality service.
Repair Quality - 0.5/5.0 -
I am extremely disappointed with the service we received from Big Sky Collision Center. Our vehicle was in their shop for over a month past the promised completion date, and throughout that time, we were rarely updated on the progress. We had to spend a considerable amount of money on rental vehicles because of their delays. To add to the frustration, we received a call at 4:17 PM on a Friday informing us that the vehicle was finally ready, giving us no time to pick it up before the weekend. This lack of communication and unprofessionalism is unacceptable. Upon picking up the vehicle, we discovered several issues, even after only a partial inspection. Here is a list of problems we found: • Rear decklid misaligned • Scratch on the left rear quarter panel • Debris in the paint on the rear bumper • Smudges on the rear door glass • Rear window was dirty • Three screws were found in the rear seat With the extended time they had the vehicle, these issues should not exist. Furthermore, they were not proactive in checking the accuracy of the parts received for the repairs. This overall experience was incredibly disappointing, and I would not recommend this shop to anyone looking for professional, timely, or high-quality service.
Customer Service - 0.5/5.0 -
I am extremely disappointed with the service we received from Big Sky Collision Center. Our vehicle was in their shop for over a month past the promised completion date, and throughout that time, we were rarely updated on the progress. We had to spend a considerable amount of money on rental vehicles because of their delays. To add to the frustration, we received a call at 4:17 PM on a Friday informing us that the vehicle was finally ready, giving us no time to pick it up before the weekend. This lack of communication and unprofessionalism is unacceptable. Upon picking up the vehicle, we discovered several issues, even after only a partial inspection. Here is a list of problems we found: • Rear decklid misaligned • Scratch on the left rear quarter panel • Debris in the paint on the rear bumper • Smudges on the rear door glass • Rear window was dirty • Three screws were found in the rear seat With the extended time they had the vehicle, these issues should not exist. Furthermore, they were not proactive in checking the accuracy of the parts received for the repairs. This overall experience was incredibly disappointing, and I would not recommend this shop to anyone looking for professional, timely, or high-quality service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, thorough, excellent body work,Great Customer Satisfaction! Thank You once again! Hopefully I won’t be back🤞only to visit.
Customer Service - 5.0/5.0 -
Very Professional, excellent body work, thorough, 10+ Customer Satisfaction! Once again thank you so much! Hopefully I won’t have to go back🤞only to visit😊
Likely to Recommend - 5.0/5.0 -
I just recommended my mother reach out for her car.
Repair Quality - 5.0/5.0 -
Always the best!
Customer Service - 5.0/5.0 -
Always professional and on point!
My Experience - 5.0/5.0 -
Great customer service. Thanks to Dee and Xavier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have many times referred people to Bigsky
Repair Quality - 5.0/5.0 -
Only comment is the time estimate. I was told 4 days but really was 10 days. At least you kept me updated.