Bigsky Collision Centers

5.0 (1,092reviews)
100%
8300 East Valencia Road,  Tucson,  AZ  85747

In operation 10 years.

Voted as one of the top collision repair shops in Tucson AZ, we’ve earned that distinction through constantly working to provide great service to our customers, both old and new. Our shop offers a lifetime warranty on all workmanship for as long as you own the vehicle. We pride ourselves in providing first-rate service to each and every customer who walks through our door. We also believe in treating everybody with the honesty and integrity they deserve. Our customers’ loyalty reflects that. In fact, more than 80 percent of our business consists of referrals or repeat customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,092)

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We will highly recommend them

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My Experience

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Very quick and friendly service. My bumper looks great thanks a lot guys!

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Very quick and friendly service. No issues whatsoever

Returned Clean

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They treated me like a member of their family, which is the highest compliment I can give, and my car looked even better than it did before the accident, both inside and out! THEY CARE....

Customer Service

I've sung the praises of Big Sky Collision on 8300 E. Valencia Rd. Bldg. 5, ever since they repaired our car. They are a prime example of treating their customers like good friends. Actually, our car looked much better, inside & out, then it did before my accident!

My Experience

The truck looks brand new; the attention to detail was phenomenal and we are very happy with the work that was done.

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Big Sky did an excellent job! Very happy with the entire process!

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Returned Clean

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I will absolutely be recommending big sky to everyone.

Repair Quality

My car looks better than it did prior to my accident and repair. There was some sun damage throughout the front and back, but the guys did a really good job in paying attention to detail. Even the back of the car(which wasn’t damaged) looks like they blended the paint in a bit so the damage isn’t as evident as it once was. The paint job is flawless and it doesn’t look like it’s been in an accident.

Customer Service

Big sky collision center exceeded all my expectations. I have never been in a car accident before, I had no idea what to do or where to start. Once I got in contact with the other drivers insurance and they got me hooked up with big sky, I was taken care of by Dee. She answered all my questions with so much patience, and if she didn’t have the answer, she would get one and contact me back. She took steps my adjuster should have taken to help me, but my adjuster was hard to contact. Dee and Xavier kept in contact and gave me photo updates as things came along with my car, estimates and all that. While all my friends and family were assured my car would be totaled out, big sky found everything repairable and made everything look better than it did when it entered their shop, which really meant a lot to me because my car is almost paid off. This is the fourth review I have left for this facility and I still can’t find the words to show how appreciative I am of their attention to detail, willingness to help, professionalism and honesty. While I live an hour and a half away, I do fully intend on using big sky collision center as my designated shop should we ever need their services in the future, and will recommend them to anybody I can.

Likely to Recommend

I was generally satisfied with the repair and the service. The big glitch came at the end when I was informed that the battery had been replaced. I had just bought and installed a brand new battery 2 weeks before being taken to the shop. The tech said it had a sticker indicating that it was from 2020; I don't know what he saw, but I know for certain that it was a new battery. I would have liked a phone call when this happened to inform me of this, and I could have verified that it was a new battery. Ultimately, insurance agreed with me and refunded the cost of the new battery.

Repair Quality

The actual repair work is exceptional and back to like-new condition. The body work, paint and electrical are all great.

Customer Service

The service overall was very good. Communication at the beginning was great with photos of the progress and weekly calls or texts. As time was extended due to more damage than anticipated, I had to initiate the phone calls to check on the repair progress.

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My car looks terrific and the wait wasn't long.

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Returned Clean

My Experience

The attention to detail and superior level of customer service I received from the entire Big Sky Team is something you rarely experience anymore. A+ excellent service!

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My Experience

BigSky did an awesome job repairing the lift gate on my Subaru. Would highly recommend!

My Experience

Great service 👏

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Great staff excellent work!

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Very happy with the entire experience at Big Sky!! Javier the owner is very knowledgable and takes the time to talk through exactly what’s going to be done. Dee in the office who does a phenomenal job supporting the admin process and as a team they make any communication via phone or in person a joy. They send a ton of pictures and videos throughout the process keeping up to date and letting you see the quality of the work being done, full transparency. This place has top notch customer service and workmanship that is hard to find nowadays in any industry. I certainly hope i don’t need to use them again, but I can rest easy now knowing if in need paint and body again I have a shop I can trust. On a side note, if you like purple this shop is definitely for you, I never used their facilities, but I am guessing they have a purple seat and toilet paper too. :)

Customer Service

Returned Clean

My Experience

This one of the finest businesses I have ever been associated with. It was easy and I pleasure to work with Xavier and Dee.They keep me updated every step the way. I would definitely recommend to any one how needs the vehicle repaired.

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