Bik's Auto Collsion

5.0 (1,580reviews)
100%
3517 Hartzdale Drive,  Camp Hill,  PA  17011

In operation 19 years, 12 years at this location.

Bik's Auto Collision is your local premier Go-To Camp Hill/ Cumberland County Auto Body Collision & Paint Shop. We remain committed to delivering on our promise of providing you with unmatched customer service and quality auto repair. As well as providing you with the best body shop service you have ever experienced. Our shop is equipped with all of the latest car diagnostic equipment. You will have comfort knowing your vehicle is being worked on by our highly qualified, experienced technicians.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,580)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The level of professionalism and customer service received widespread acclaim, with several customers highlighting the shop as the best they have ever experienced. Communication throughout the repair process was frequently commended as thorough, prompt, and transparent. Timeliness was another strong point, with multiple customers noting repairs were completed ahead of schedule. Customers also appreciated the shop's collaborative approach with insurance companies, making the overall process smooth and stress-free. A few customers noted minor concerns such as a post-repair trunk malfunction and slight delays, though these were generally considered minor and understandable. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Awesome Company to work with. They were professional and very honest with estimates and timelines. Top Notch service."
"1000. Best customer service I've ever received."
"All looks good one concern I had since the work I noticed the car trunk had a malfunction - not sure if some ..." Read more
"Bik did an amazing job for the third time for my jeep in a very timely manner! I trust all my body repairs to this wonderful garage ..." Read more
"... completion of repairs was only eight days and the customer care and quality of the repairs are exceptional! Thanks" Read more
"Pickup was over 10 days early from expectations"
"The whole process from filing my claim to completion of repair only took eight days"
"Finished it earlier than expected based on part availability."
"Great job vehicle was repaired earlier then exprcyed"
"The return of my car was delayed but it wasnt an inconvenience for me."
"Communication was amazing and thorough!"
"Biks was responsive to inquiries and communicative and informed throughout the process."
"Thank you for fantastic communication throughout the whole process! The work on my car was great!"
"The shop went above and beyond with transparency, quality, and customer communication."

My Experience

Everybody was so conscientious, pleasant, and very comfortable to deal with.

My Experience

Thank you for the wonderful job that was done on our VW Atlas. Everything was done to perfection. When we picked up the car, it was cleaned and vacuumed, even the car mats were cleaned. We greatly appreciate your professionalism! We will highly recommend your business. Thank you!

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Thank you for a good job!

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Service was great! Experience was exceptional! Car looks great! Would highly recommend!

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My Jeep looks great! The work was done in the promised time.

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Mike was professional at all times and very attentive to my need to have the vehicle repaired in time for inspection.

My Experience

I was delighted with the job Mike and crew did with my car. It looked in mint condition when I picked it up.

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Professional, convenient, and on time.

Repair Quality

Mile did a great job my 2026 Camry. Looks like I just drove it off the lot.

Customer Service

Mike kept me apprised of what was happening with my vehicle.

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100% yes

Repair Quality

Working in customer service myself this company has a way higher ethic that I’ve seen in a long time dealing with the public. As a matter of fact, the Insurance people that I’m dealing with due to an accident that sent me to Biks in the first place, hung up on me and said I gotta go, . I have other calls. These guys explained everything and when I had worries about the damage that was done to my car they even addressed that.. I just had another Customer Service encounter at a dealership where I took my car to get it inspected and all they really cared about was replacing $3 bulbs at labor charge $20 a pop for each one. I had two of them needless to say they didn’t care about me. They even wouldn’t take the coupon that I got cause I left it at home which I understand, but they were cold and communicated to me only by email and then when I didn’t answer the email they came and got me in the Customer Service room and finally talk to me, but we’re not like these guys at Biks these guys took me through every step of the way so I give them a congratulations on the highest Mark of Customer Service ever thanks Mike thanks guys. Blessings.

Customer Service

Great job on my car

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Awesome Company to work with. They were professional and very honest with estimates and timelines. Top Notch service.

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Great to work with. Everything was made simple for me

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Mike has been great to work with and a great communicator.

My Experience

Was very happy everything was completed so quickly and professionally. Will definitely recommend your services.

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Our car came back in better shape than even before the accident. It was washed and cleaned also. Thank you so much to Mr. Bik and everyone who worked on our car. Of course, we will recommend your service.

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Bik's did a great job.

Customer Service

Very easy to deal with.

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My Experience

My experience was excellent! I appreciate not only the quality workmanship, but also the exceptional service from Mike!

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Really great service! Excellent workmanship!

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My Experience

The team did an excellent job on the car; it looks brand new. I truly appreciate the work that was done. Overall, I had a very positive experience with Bik’s Auto Collision.

My Experience