Thomas E. Brown Inc.
In operation 66 years.
Browns Auto Body Werks has been in business for over 50 years providing outstanding service and repairs. We have the most current updated equipment that is needed to repair todays high tech cars. Our technicians are ASE & I-Car certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
When life brings unexpected challenges, having a team you can trust makes all the difference. Our Volvo XC40 has been repaired by Thomas E. Brown twice—once in 2025 after being covered in line paint, and again this July following an accident. On both occasions, Eric and the team demonstrated exceptional professionalism, craftsmanship, and care. From estimate to delivery, the process was clearly explained, and we received regular updates on our vehicle’s progress. Their communication and commitment to quality gave us full confidence that our Volvo was in excellent hands. What sets Thomas E. Brown apart is not only their technical expertise, but also their integrity and customer service. They understand that repairing a vehicle is about restoring peace of mind. Each time, our Volvo was returned in like-new condition. We are sincerely grateful to Eric and the entire team for their honesty, attention to detail, and dedication to excellence. We highly recommend them to anyone seeking a collision repair facility that truly values quality workmanship and customer care.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy to work with. Regular updates were helpful. Smooth process including coordinating with insurance and rental car company. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, and service was finished quickly.
Customer Service - 5.0/5.0 -
Great customer service.
My Experience - 5.0/5.0 -
Your diligence and commitment to excellence are exemplary. We will continue to recommend you to others.
Likely to Recommend - 5.0/5.0 -
I don't know of another shop I would recommend more highly.
Repair Quality - 5.0/5.0 -
We are very particular about our cars. We don't expect perfection, but you came pretty close. You have a standard that is very difficult to match. Very well done!
Customer Service - 5.0/5.0 -
Exceptional. You were very polite, courteous, and respectful. You were very responsive in communication, and kept us informed every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have had several cars repaired by Browns in the past and have never been disappointed. Just had my Volvo repaired and they did an excellent job. Very professional and responsive. Highly recommend!
Likely to Recommend - 5.0/5.0 -
I have used TB in past on multiple vehicles with great results. I will continue use TB when needed and will surely recommend them to others.
Repair Quality - 5.0/5.0 -
Excellent clean and flawless work
Customer Service - 5.0/5.0 -
Very personable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have used Thomas Brown before and have always been very satisficed with the service and their friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team at Browns was great from my initial appointment through my pickup. The communication while the repairs were ongoing was outstanding. I would highly recommend this shop to anyone needing collision repairs to their vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone that I talked to was so nice. They completed the work when they said it would be done. By the way, I’m the owner of the car, not Alex😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You finished the work on time & did a great job.
My Experience - 5.0/5.0 -
Very thorough, perfect work! Easy to communicate with, would certainly come here again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done perfectly - looks great! Updates were timely and staff were very pleasant to work with. The car looks as if it never happened!
Customer Service - 5.0/5.0 -
Staff were pleasant and willing to work with me as the schedule changed
My Experience - 5.0/5.0 -
Good work on the truck, great updates and very professional operation, thanks.