Bill Brown Ford Collision Center

4.9 (7,606reviews)
98%
30400 Plymouth Road,  Livonia,  MI  48150

We are a Ford Certified Collision Network facility and we are I-CAR Gold Class Certified. We have the most up to date tooling and equipment to handle today's hi-tech vehicles. We are especially proficient in aluminum repair. We have an amazing paint shop and can handle oversize vehicles like the Hi-Top Ford Transit van. All of our fresh paint work goes through a two-step wet sanding and polishing process. All vehicles are thoroughly cleaned. We proactively communicate with customers via text messaging. We offer shuttle rides to and from the shop and have 40 late model vehicles in our Ford Courtesy Transportation Program. We will provide courtesy vehicles at no charge when a person doesn't have rental coverage.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,606)

My Experience

Thomas and the crew has put all of the other like operations to shame. It was a refreshing experience!!

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My Experience

Everyone was a pleasure to work with - Melinda and Stephanie couldn’t be any nicer or proficient - thank you all

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great communication and delivered as promised, not to mention a courtesy car was provided

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Returned Clean

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My Experience

Very prompt service. Thanks

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Returned Clean

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Job very well Done. Thank you Wayne Pringle

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Returned Clean

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Stephanie is the greatest

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Excellent service and repair work

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Would have ont know my Bronco was in an accident

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Professional and friendly

My Experience

Fast. Price was less than quoted. Car looked great when I picked it up. Thank you!

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Work was done quickly and when service said it would be done. Cost was lower than quoted.

Customer Service

Very customer focused.

Returned Clean

My Experience

The follow up of the team was excellent! They stayed in contact with me throughout the entire process and gave me updates weekly. It took a little longer than I expected, but it’s better to have it right than quick.

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My Experience

The process was so easy, the staff was very nice and attentive. It was a great experience!

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Everything was perfectly completed

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the staff was responsive and helpful and made the experience seemless

Returned Clean

My Experience

Car was repaired in a timely fashion, exactly as told. Got updates every day. Looks beautiful !

My Experience

Great service, everyone was friendly. My car looks like new😊

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My Experience

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Very satisfied with the work that was did

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Returned Clean

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Returned Clean