Bill Brown Ford Collision Center
We are a Ford Certified Collision Network facility and we are I-CAR Gold Class Certified. We have the most up to date tooling and equipment to handle today's hi-tech vehicles. We are especially proficient in aluminum repair. We have an amazing paint shop and can handle oversize vehicles like the Hi-Top Ford Transit van. All of our fresh paint work goes through a two-step wet sanding and polishing process. All vehicles are thoroughly cleaned. We proactively communicate with customers via text messaging. We offer shuttle rides to and from the shop and have 40 late model vehicles in our Ford Courtesy Transportation Program. We will provide courtesy vehicles at no charge when a person doesn't have rental coverage.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My Maverick looks like it did day one! Thank you guys so much for making it happen so smooth and quick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed as to what was happening & the progress of the work being done. I appreciated that.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You did a nice job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good, haven’t driven it much yet
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a difficult time finding a highly reviewed and local shop to repair my Audi. Bill Brown told me they certainly could. From my first phone conversation, the estimate, follow ups on repair status to pick up, Bill Brown exemplified what Customer Service means. It is a characteristic not seen often anymore today. Thank you for your kindness, consideration, hard work and timely service. To each team member I interacted with, thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair see seems good, had to go back for a missing bolt, clip, and a part adjustment. But it was taken care of promptly.
Customer Service - 5.0/5.0 -
Tommy and Melinda were of great help.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a beautiful job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend Bill Brown Ford body shop! They did a great job and offer. Excellent customer service. They are competitively priced and do excellent work. I've been taking my vehicles to Bill Brown Ford since 2014. Each and every time they have exceeded my expectations! Their team is friendly, knowledgeable, and very resourceful. The charge for my last repair was less than half of the quotes I received from two other body shops. If your vehicle is in need of repair, take it to Bill Brown Ford body shop, they will not disappoint!
Customer Service - 5.0/5.0 -
They really took the time to inspect every inch of my leased vehicle to make sure that it was repaired properly before turning in the lease.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Amazing service, very appreciative of the communication and care throughout the process.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I picked the vehicle early even know it was a couple days late on there completion date but it was never really cleaned bc, this is the second time I had major service on it so I kinda know what you guy’s do and this time was not like the last. I needed the vesicle back so I’m happy in the end it just wasn’t quite as good as the first time.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I have had this vehicle in for major service before and I the results were better. Truck was super clean when picked up, not so much this time. Granted I dropped it off that way but it was in an accident as well.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was still a small dent in the hood and bubble in the paint, and I believe my floor mats were switched out
My Experience - 5.0/5.0 -
Exactly as estimated & completed as promised & offered courtesy car!
Likely to Recommend - 5.0/5.0 -
Estimate was exactly final price, kept me advised daily of progress, gave me courtesy car, everyone very polite.
Repair Quality - 5.0/5.0 -
Looked like new!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Took longer than expected, changed finish date 3 times
Repair Quality - 4.5/5.0 -
Loose grill when I picked it up
Customer Service - 4.5/5.0 -
She tried very hard to make everything alright
My Experience - 5.0/5.0 -
Well, I was satisfied with how fast the job got done and how it looked and the free loaner that kind of helped me out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done earlier than I thought I am pleased with the work
Customer Service - 5.0/5.0 -
The staff was very helpful with the rental and my recalls that were pending on the truck