Bill Brown Ford Collision Center
We are a Ford Certified Collision Network facility and we are I-CAR Gold Class Certified. We have the most up to date tooling and equipment to handle today's hi-tech vehicles. We are especially proficient in aluminum repair. We have an amazing paint shop and can handle oversize vehicles like the Hi-Top Ford Transit van. All of our fresh paint work goes through a two-step wet sanding and polishing process. All vehicles are thoroughly cleaned. We proactively communicate with customers via text messaging. We offer shuttle rides to and from the shop and have 40 late model vehicles in our Ford Courtesy Transportation Program. We will provide courtesy vehicles at no charge when a person doesn't have rental coverage.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanx for professional services, quality workmanship & very friendly staff ! Kindest regards.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I can't think of anything to add to my experience other than I would not hesitate to return.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was perfect. Also, the truck was detailed better than when I picked it up new. I'm impressed. Lowell kiester
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff went well beyond my expectations especially with the cleanliness of my vehicle. Even polished the wheels. Amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was informed of progress regularly. Whenever I called with a question I was treated courteously and questions answered satisfactorily. Car was ready when it was supposed to be. My texts were responded too within a reasonable amount of time. I was completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was repaired earlier than originally estimated, at the original price. I am very pleased!
My Experience - 5.0/5.0 -
Bill Brown does an excellent job on communicating on the progress of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repair was not as expected. Have somewhat resolved the issue but at more cost to me. Was treated very well though and would return for service again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
the manager got me a loaner car and I had my car back quickly