Bill Brown Ford Collision Center

4.9 (7,612reviews)
98%
30400 Plymouth Road,  Livonia,  MI  48150

We are a Ford Certified Collision Network facility and we are I-CAR Gold Class Certified. We have the most up to date tooling and equipment to handle today's hi-tech vehicles. We are especially proficient in aluminum repair. We have an amazing paint shop and can handle oversize vehicles like the Hi-Top Ford Transit van. All of our fresh paint work goes through a two-step wet sanding and polishing process. All vehicles are thoroughly cleaned. We proactively communicate with customers via text messaging. We offer shuttle rides to and from the shop and have 40 late model vehicles in our Ford Courtesy Transportation Program. We will provide courtesy vehicles at no charge when a person doesn't have rental coverage.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,612)

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My Experience

I am very pleased with the service I received.

My Experience

As Usual, a great job by a great auto collision team. From the front desk to the body shop. Dennis Treece D. O.

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Flawless work and the vehicle was returned cleaner than it was... Inside and out... Also lived the text measages

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Everyone was very friendly, smart and professional !!! This was the first time that I used your services and I was 100 percent satisfied !! I was updated on my vehicle from start to finish, which I really appreciated !! Thank you again for fixing my car !!! ????

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the wheels i was giver wer refurbished and the paint was peeling once i received them

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the had my car for 2 weeks longer than estimated

My Experience

The body shop did an excellent job and you can't even tell someone backed into my passenger side bumper. I've had this car since it had 24 miles on it and it sounds strange, but it's like my favorite horse -- so thank you!! But what COMPLETELY ASTOUNDED us is that you went the extra mile, time and care and you *Cleaned "him" up for us. Wow!! Vacuumed, small details wiped clean. Just Amazing. For that very reason -- Bill Brown going the extra mile to please the customer -- no added charge -- we will be telling others about you in the most positive way. Thank you!!! Thank you so very very much.

My Experience

They did a great job on the body work but the inside off the truck had dust all over the dash and back seats the workmanship was great I was very Happy with that its hard to find a dealer you can trust anymore this is the first time I have been to bill brown ford I am getting ready to buy a 2015 f150 and need a dealer I can trust for repairs that what makes the differents to me not the sale

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Thanks, you guys did a great job.

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Returned Clean