Bill Brown Ford Collision Center

4.9 (7,617reviews)
98%
30400 Plymouth Road,  Livonia,  MI  48150

We are a Ford Certified Collision Network facility and we are I-CAR Gold Class Certified. We have the most up to date tooling and equipment to handle today's hi-tech vehicles. We are especially proficient in aluminum repair. We have an amazing paint shop and can handle oversize vehicles like the Hi-Top Ford Transit van. All of our fresh paint work goes through a two-step wet sanding and polishing process. All vehicles are thoroughly cleaned. We proactively communicate with customers via text messaging. We offer shuttle rides to and from the shop and have 40 late model vehicles in our Ford Courtesy Transportation Program. We will provide courtesy vehicles at no charge when a person doesn't have rental coverage.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,617)

My Experience

The body shop did an excellent job and you can't even tell someone backed into my passenger side bumper. I've had this car since it had 24 miles on it and it sounds strange, but it's like my favorite horse -- so thank you!! But what COMPLETELY ASTOUNDED us is that you went the extra mile, time and care and you *Cleaned "him" up for us. Wow!! Vacuumed, small details wiped clean. Just Amazing. For that very reason -- Bill Brown going the extra mile to please the customer -- no added charge -- we will be telling others about you in the most positive way. Thank you!!! Thank you so very very much.

My Experience

They did a great job on the body work but the inside off the truck had dust all over the dash and back seats the workmanship was great I was very Happy with that its hard to find a dealer you can trust anymore this is the first time I have been to bill brown ford I am getting ready to buy a 2015 f150 and need a dealer I can trust for repairs that what makes the differents to me not the sale

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Thanks, you guys did a great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I cannot comment since I did not see the finished product and the car went to auction

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for taking care of my windshield damage! Mary was awesome and took good care of me!

Likely to Recommend

Repair Quality

Customer Service

Great work!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding staff.

My Experience

The repair was done correctly and my car was cleaned.

Likely to Recommend

Repair Quality

I always have primarily because of my past agent, Mike axelson.

Customer Service

Bill brown has always taken good care of me

My Experience

Absolutely wonderful service and workmanship. Start to finish, job expertly done. Thank you very much!

My Experience

Best collision center hands down!

Likely to Recommend

Repair Quality

Fixed my 1996 ford bronco to look like new!

Customer Service

Returned Clean

My Experience