Bill Brown Ford Collision Center
We are a Ford Certified Collision Network facility and we are I-CAR Gold Class Certified. We have the most up to date tooling and equipment to handle today's hi-tech vehicles. We are especially proficient in aluminum repair. We have an amazing paint shop and can handle oversize vehicles like the Hi-Top Ford Transit van. All of our fresh paint work goes through a two-step wet sanding and polishing process. All vehicles are thoroughly cleaned. We proactively communicate with customers via text messaging. We offer shuttle rides to and from the shop and have 40 late model vehicles in our Ford Courtesy Transportation Program. We will provide courtesy vehicles at no charge when a person doesn't have rental coverage.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I picked the vehicle early even know it was a couple days late on there completion date but it was never really cleaned bc, this is the second time I had major service on it so I kinda know what you guy’s do and this time was not like the last. I needed the vesicle back so I’m happy in the end it just wasn’t quite as good as the first time.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I have had this vehicle in for major service before and I the results were better. Truck was super clean when picked up, not so much this time. Granted I dropped it off that way but it was in an accident as well.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was still a small dent in the hood and bubble in the paint, and I believe my floor mats were switched out
My Experience - 5.0/5.0 -
Exactly as estimated & completed as promised & offered courtesy car!
Likely to Recommend - 5.0/5.0 -
Estimate was exactly final price, kept me advised daily of progress, gave me courtesy car, everyone very polite.
Repair Quality - 5.0/5.0 -
Looked like new!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Took longer than expected, changed finish date 3 times
Repair Quality - 4.5/5.0 -
Loose grill when I picked it up
Customer Service - 4.5/5.0 -
She tried very hard to make everything alright
My Experience - 5.0/5.0 -
Well, I was satisfied with how fast the job got done and how it looked and the free loaner that kind of helped me out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done earlier than I thought I am pleased with the work
Customer Service - 5.0/5.0 -
The staff was very helpful with the rental and my recalls that were pending on the truck
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Unless I find something, it looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Given my vehicle is an PHEV - it would have been nice to have the vehicle charged after the repairs were complete.
Repair Quality - 5.0/5.0 -
Amazing service. Finished ahead of time
Customer Service - 5.0/5.0 -
The customer service took time during an extremely hot day to explain what work was completed
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing such great job and service that was so wonderful. I hope and pray many good things come your way for all of you.
My Experience - 5.0/5.0 -
I am always satisfied with the care and updates I receive from the staff at Bill Brown Collision.
Likely to Recommend - 5.0/5.0 -
My buddy brought his car here immediately after me
Repair Quality - 5.0/5.0 -
Fantastic
Customer Service - 5.0/5.0 -
Awesome Joe hearsay was great
Returned Clean
Likely to Recommend - 5.0/5.0 -
The body shop did a fantastic job. The team also cleaned the inside of the of the vehicle - looks brand new. Great job!!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joe Hershey and his team is the best experience. I've ever had I would recommend anybody to your collision shop. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe Hershey and his team, our phenomenal. They treated me with respect and answered all my questions. I would recommend anybody that had a collision problem. To them
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair is great. The timeliness more than exceeded my expectations.. the front desk people were knowledgeable and very informative. I would have no problem sharing this experience with friends and family.
Likely to Recommend - 5.0/5.0 -
I would rec because I was extremely satisfied
Repair Quality - 5.0/5.0 -
Bill brown collision exceeded my expectations by delivering my vehicle in record time and as good as new condition. I was blown away that my interior was also returned in way better shape than I left it. Bravo team.
Customer Service - 5.0/5.0 -
Everyone at bill brown collision were friendly and extremely knowledgeable
Returned Clean
My Experience - 5.0/5.0 -
I’m the actual owner Karen Wampler, Joe’s wife. I think the work done was great and very good customer service as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work done!