Bill Luke Collision Center

4.8 (3,348reviews)
96%
2425 W Camelback Rd,  Phoenix,  AZ  85015
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Shop AssistantSparkles

In operation 99 years, 61 years at this location.

As a family owned and operated business in the valley since 1927. Bill Luke Collision Center is a world class state of the art I-Car Gold Class shop with over 100 years of combined knowledge in repairing automobiles. We continue to strive for excellence so we maintain a training schedule for all of our technicians to keep them up to date with all the constant changes in the automotive industry. This allows us to be able to repair all makes and models and work with all insurance companies. Bill Luke Collision Center repairs your vehicle back to the OEM Manufacture requirements for Fit & Finish but most importantly Safety regardless of how the insurance company wants it repaired. We value our customers and the opportunity to serve them in a chaotic time when involved in an accident therefore we offer a Limited Lifetime Warranty on all craftsmanship for all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram

Reviews (3,348)

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Everything I experienced was inefficient and frustrating. I heard repeatedly that the body shop and service were “two COMPLETELY separate places” despite being under the same roof. There was a lack of communication between shops / advisors which lead to lack of communication to me, my vehicle being tied up longer than necessary, and after all that, still a delay upon pickup (despite being assured it was ready) due to a “delay with paperwork”. If not for the proximity and necessity of relying on an authorized Jeep dealership I would not come back.

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Excellent customer service and quick turn around time.

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Kevin was extremely easy to deal with and provided terrific customer service!

Returned Clean

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Pleasant employees

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Your whole team that helped me were so knowledgeable of their doings, very satisfied

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Kevin, your shop manager was awesome If there was anything he could do for me he’d be there for me Greatly appreciated

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I heard of your services from. Friends and your prompt get parts and awesome services!

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Excellent and reps were very kind and thoughtful with my disability!

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My Experience

You guys left it looking brand new! Thank you all for all your hard work!

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I have already began telling people about the amazing work they do!

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Absolute top tier quality work! I’m 100% satisfied with the way my vehicle.

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Personnel were friendly , courteous and respectful. Extremely knowledgeable and informative!

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My Experience

Jessica was great. The only issue I have is Luke not notifying me ahead of time when my car was going to be ready. I felt under pressure because as soon as my car was ready ,Enterprise was notifying to return my rental car now. All I (or anyone) would want is a day notice.

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Everybody's been nice and easy to work with. I am having to return the car because the lift gate is leaking. If I get it fixed/adjusted promptly, I'll change the rating

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I have never owned a vehicle of the Brands this dealership sells.

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My Experience

Thank you

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Did a good job

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Bill Luke (sales and service) has always treated us right have been coming here for years.

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Repair looks great

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