Bill Luke Collision Center

4.8 (3,349reviews)
96%
2425 W Camelback Rd,  Phoenix,  AZ  85015
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Shop AssistantSparkles

In operation 99 years, 61 years at this location.

As a family owned and operated business in the valley since 1927. Bill Luke Collision Center is a world class state of the art I-Car Gold Class shop with over 100 years of combined knowledge in repairing automobiles. We continue to strive for excellence so we maintain a training schedule for all of our technicians to keep them up to date with all the constant changes in the automotive industry. This allows us to be able to repair all makes and models and work with all insurance companies. Bill Luke Collision Center repairs your vehicle back to the OEM Manufacture requirements for Fit & Finish but most importantly Safety regardless of how the insurance company wants it repaired. We value our customers and the opportunity to serve them in a chaotic time when involved in an accident therefore we offer a Limited Lifetime Warranty on all craftsmanship for all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram

Reviews (3,349)

Likely to Recommend

Repair Quality

Managed very close to perfection

Customer Service

Jessica was very thorough and provided communication throughout the process

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

The guy who met me at drop off and pick up was totally hot, I was happy.

Likely to Recommend

Repair Quality

Kevin was great! My van was done on time just as promised!

Customer Service

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

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Repair Quality

Customer Service

My Experience

They did amazing job. I recommend all my family and friends to get there vehicle fixed.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Best service I have ever received

Customer Service

All my questions were answered and I was kept informed.

Likely to Recommend

Repair Quality

Had to take my vehicle back 2 times. First time, drove out about 2 blocks away. When a notice came up on my dash to take it to dealership ti have looked at. Made a upturn right back to customer service. They call Kevin n he took it back to service n came back n said to come back on next Wednesday. This was on Thursday the 21st of August. Did come back on the following Wednesday n it was kept till about 2 in afternoon. I brought it in about 9am.

Customer Service

Likely to Recommend

Yes definitely.

Repair Quality

Great job and in the time frame that was said.

Customer Service

Very knowledgeable and polite.

Returned Clean

Likely to Recommend

Repair Quality

Kevin very profesional and nice

Customer Service

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Repair Quality

The paint job looks great! Thank you

Customer Service

My Experience

The whole repair process was very smooth from beginning to end even with the rental car as well, very satisfied with the repair as well

Likely to Recommend

Repair Quality

Remotes are not programmed to the alarm system. Detail did not clean out middle consoles.

Customer Service

Doug did a good job of getting things on track, overall communication could be better from admin staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Body shop did a great job getting my Geico claim processed, approved, and repaired in a extremely timely manner. Thank you to the staff and all their hard work.

Likely to Recommend

The staff at Bill Luke Body Shop and the staff of Geico that was on site were very helpful in making this repair seamless.

Repair Quality

Customer Service

My Experience

This was the best service experience I have ever had. Everything was handled professionally, everything was explained properly, I was kept informed of the process, and the employees were exemplary. My car looks fabulous, and was even detailed inside and out, which was a nice bonus!!