Bill Luke Collision Center
In operation 99 years, 61 years at this location.
As a family owned and operated business in the valley since 1927. Bill Luke Collision Center is a world class state of the art I-Car Gold Class shop with over 100 years of combined knowledge in repairing automobiles. We continue to strive for excellence so we maintain a training schedule for all of our technicians to keep them up to date with all the constant changes in the automotive industry. This allows us to be able to repair all makes and models and work with all insurance companies. Bill Luke Collision Center repairs your vehicle back to the OEM Manufacture requirements for Fit & Finish but most importantly Safety regardless of how the insurance company wants it repaired. We value our customers and the opportunity to serve them in a chaotic time when involved in an accident therefore we offer a Limited Lifetime Warranty on all craftsmanship for all repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We chose a Jeep Dealership to have body work done believing a Jeep Dealer would do the best work. However, the workmanship was disappointingly poor. The Jeep Liberty had front end accident damage; when we picked up the Jeep, the original grill had been put back on haphazardly; there was about an inch wide gap where the grill and the parking light meet. The representative took it back to the garage to correct. I asked the Rep about the radiator -- they had added a small radiator in front of the original radiator; when the car was brought in, it was pointed out to me the damage the radiator took from the bumper pushing back into it. Now the original radiator is still there damaged behind this new small radiator. Poor workmanship. Then the left fender that had been damaged in the accident was not replaced but only reattached by the clips underneath; the workmanship is poor because, because once home, it was discovered that there is a gap where the fender was reattached; you can see through the gap to the front yellow light. Of course, when I called the Jeep Resprenentative, Salvatore Cantarella, he said they would fix to bring it back in to shop. My point is, the workmanship is poor and now we have to take time to go back into the shop to have something repaired that should have been correctly repaired in the first place. Also, the Rep said it would only take a few minutes to fix, which leads me to believe the repair will be "cobbled up"/reattached unprofessionally. I can attach a picture, if it will attach. d
Customer Service - 5.0/5.0 -
The rep, Salvatore Cantarella was personable and accommodating.
Likely to Recommend - 2.0/5.0 -
After changing my fuel float, my car continues to try and stall. Due to way it tries to stall, mo one at Bill Luke knows why and still not fixed. Took to kia dealer and they couldnt find. No one wants to re-change float. Didnt die/stall before float was changed. Told to take to kia. I have 10k miles on car, and it stalls and tries to stall when fill tank.
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The van was restored to its original look! You would never know that it was wrecked. I really appreciate all the work it took to make my van like new again. It was so nice that my van had been cleaned and detailed when I picked it up! Thank you again for an excellent job well done!
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
No one called to update me on my car... I had to call after a few days to find out what was going on.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Have had many problems with the car taken it back several times and still need to bring the car back
Customer Service - 2.5/5.0 -
The people are friendly but I'm more concerned with the work done on my car
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The repair was great. However, when my window broke during preliminary check of pre existing conditions, I was not notified and have had to drive around in the cold rain with my window motor broken and without the ability to roll it up. If I was notified I would have gladly paid for the repair even though I can't see why I should, however it was not an option for me. Giving me the car without the use of one of my windows is just poor form.
Customer Service - 1.5/5.0 -
After the incident with my window it was fifteen minutes before closing and so I was told there's not much to be done. Poor communication.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
Wind shield wipers do not work now. Need to come back another time to get this fixed. Very inconvenient
Customer Service - 4.5/5.0 -
Fit me in right away
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ken is my service adviser and he is always helpful and kind. He always helps me and
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I'm really disappointed because I was told I was going to get a new bumper and it looks I didn't...I'll not recommend this place to family and friends...and I'll never go back for a future work...
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was told I was going to get a new bumper. ..but it looks like they fix the one I had on my car...I did not like the work they did on my car...