Bill Luke Collision Center

4.8 (3,342reviews)
96%
2425 W Camelback Rd,  Phoenix,  AZ  85015
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Shop AssistantSparkles

In operation 99 years, 61 years at this location.

As a family owned and operated business in the valley since 1927. Bill Luke Collision Center is a world class state of the art I-Car Gold Class shop with over 100 years of combined knowledge in repairing automobiles. We continue to strive for excellence so we maintain a training schedule for all of our technicians to keep them up to date with all the constant changes in the automotive industry. This allows us to be able to repair all makes and models and work with all insurance companies. Bill Luke Collision Center repairs your vehicle back to the OEM Manufacture requirements for Fit & Finish but most importantly Safety regardless of how the insurance company wants it repaired. We value our customers and the opportunity to serve them in a chaotic time when involved in an accident therefore we offer a Limited Lifetime Warranty on all craftsmanship for all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram

Reviews (3,342)

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Great crew 👏

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Made my vehicle look brand new

Customer Service

The gang at the collision center very friendly and helpful

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They did a great job and matched the paint perfectly

Customer Service

Keven was great

My Experience

Bill Luke Body Shop went above and beyond to insure my truck was as good as the day we took it off the lot. Thank you

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I have already recommended Bill Luke Auto body to my friends and people in the car club.

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Bill Luke did a great job. The amount of time the body shop quoted was within their time frame.

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I want to give a special thanks to Mr Kevin Schemers for going above and beyond for repairs being done to my vehicle.

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I would definitely recommend Bill, Luke in their autobody department and I would recommend that you contact Maggie and let her handle everything even if you have service request. Anything else she makes it happen I don't know about some of the other people in the other departments, but she definitely makes it happen.

Repair Quality

Maggie is amazing. She goes over and beyond to make sure to stay in contact her customer service skills are amazing. She made sure that my vehicle was clean when I received it. She's one of the only people there that stays in contact with communication. She responds when you leave her a message. She gets things done quickly. If you guys had more of her, I'm sure the owner would be ecstatic. I wish I had some of her working for me, but I'm a general contractor couldn't say more about her and this is the second interaction I've had with her and she's made me happy both times I've been there. Good job Maggie.

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Then again, Maggie definitely has old school customer service skills and is excellent at what she does you don't find like her anymore

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My Experience

All great people

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Great work

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Very great & well mannered

My Experience

I really am happy it only took about 2 weeks and they did an awesome job the car looks great.

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They did an excellent job. I’m replacing the bumper. Everything matches up perfectly. My headlights now are in the proper positioning so I can see the whole road. They did it in a timely matter and as soon as it was finished, got a hold of me I really appreciated that they finished about where they said they would be done and I thank them for all that work they did and how good it turned out.

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Everybody was very polite and explained everything very well to me . People that weren’t even involved in the repair of my vehicle were asking me if I needed anything and if I did to just find them and they would help me.

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My Experience

Maggy was great, she kept me in the loop about times and repairs. Very satisfied with your service.

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Completely satisfied

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We found a broken pieces of the car that we have no idea where it came from. We haven’t had the chance to return to speak with someone

Customer Service

Front reception and claims ajuster was so polite and professional. Promised the vehicle completed in 7 days and it was completed in 4 days.

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